Used INFINITI SUVs for sale near Linganore, MD

Excellent service ! Sam Lee our salesperson was terrific, calm and knowledgable . We never felt pressure to buy. They made a great effort to find us the car we wanted.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

In winter , the windows freeze. Once you roll the windows down they stay locked down. To roll them up , you have to pull up with your hands. Sometimes that trick works and other times not. Transmission jerks when you try to change gears from start to the 2 nd gear The side mirrors are smaller limiting the view particularly for the rear side view

My husband I received excellent customer service from the time we walked in the door and finished our purchase. Oba James and staff worked with us to make sure we received the best deal possible. We highly recommend Jim Coleman Infiniti!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

We bought a 2009 Toyota Prius In January 2019. The mark of a good business is what they do if everything does not go perfectly. The day after we got it the check engine light came on. I called and talked with their service tech, Kevin. Based on the code he had an idea of what it was and wanted to have the parts on hand to do the work so he said he would let me know when he had the parts. He called me back the next day and we set up an appointment. On that day he described what he needed to do and promptly went about fixing it. The check engine light came back on 2 days later with a different code related to the same issue. Kevin told me it pointed to another part and if both codes would have come up together, he could have done it all at once. He got the part and called me and scheduled a time. Once again he described what he needed to do and how long it would take and set about it promptly. This time the check engine light stayed off. Part of the deal was providing a second key for the car. Their usual business partner was not available so they gave me contact information for someone with that business in my area and they would reimburse me. I got the key made and found out I was not charged the rate they had negotiated with the business, but a higher rate. They contacted the business and they got them to reimburse my credit card the amount over the negotiated rate and sent me a check for the balance. Everyone I dealt with was helpful and courteous. This was service after the sale going above and beyond. I would definitely feel good about buying from them again.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Crystal was great, I went to the inspection because my husband couldn?t and all the information that I got was clear and easy to understand, they got in charge of a recall that was due on our car; also the location of this place is really convenient, right in front of rose pike so you don?t have to stay at the dealership for hours without nothing to do.

I just recently purchased this car. I can say I’m pretty satisfied. It is pretty luxurious and smooth. I’m a happy customer. Would definitely recommend this car to my family members

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

I had such a great experience. Great customer service. Everyone was supportive and knowledgeable. I highly recommend everyone who is looking for a good reliable car.

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

Great customer service, honest approach. Would buy from them again couldn't have asked for a better experience! The entire transaction from contact to purchase was smooth, hassle free, and very time efficient.

My wife had a 2008 with 285,000 miles and wouldn't consider any other car. Now she has the 2015 and I'm driving the 2008. Using the new one for out of town.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

Thanks to Bilal Elkhateeb, he was very knowledgeable and made my purchase process so easy, Excellent service!

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

I would give Coleman Infiniti high marks in every category but two stand out particularly: first the personal service I received from Enrique was very welcoming and informative. And second, I was in the market for running boards for my QX60 and he was quick to find and order just the right ones for my car and have them installed in less than a week. I also like that he remembers me and uses my name when welcoming me.

Overall a great experience. Friendly staff, no pressure and smooth purchase. I had my car transferred from another CarMax dealer with no problem and they actually transferred two that I was interested in. This was great, as I was torn between the two and was able to test drive both and make a decision. Very happy overall!

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

I traded in my car and the process went very smooth. Everyone helped me and made sure I got the best deal and was made very comfortable. They stayed after hours to make sure everything was perfect from the finance down to the floor mats before I left. I will definitely be doing business here again.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.

Best car I ever had I love my 2020 qx50 I’ve owned volvo, Audi,Lexus . This one has been the most fun reliable and head turning . Very comfortable for my back issues.