Used INFINITI SUVs for sale near Maple Heights, OH

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Excellent service from Patty in the service department! She was very helpful and made the process very easy. She kept me informed promptly throughout the entire process.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

Highly recommend this dealership and ask for Brett. Bret was knowledgeable, friendly, listened to my needs and didn't come back3/4 times with the final offer, he offered his best offer and with no other agenda. He was accessible by text and responsive to further questions with no pressure. I have already recommended Brett to a few friends who i hope purchase from him. thank you Brett for being an outstanding Salesperson! - honest and trustworthy!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Matt Shinn is very knowledgeable and professional. He went above and beyond to get us into our new GLE 53. Delivery was smooth, painless, and efficient. He is a great communicator and very accessible. We will definitely be customers for life.

Very nice truck. Only thing missing is massage seats and better fuel mileage with Premium fuel. Otherwise, I love it as it is still makes heads turn.

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

This is my second Infiniti. I still own my 1st one which presently has 312,500 plus mile. It was very reliable. I wanted a vehicle that had everything I wanted in it. So, I purchased it. I love it is all I can say.

Purchased an Audi at a great deal and great financing. Thx Tim did a credit app on their website and was approved with in a day. Tim called appt was set. Easy transaction

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Good service helpful smart salesman did entire deal over the phone would recommend looking for a low mileage used Cadillac and found it for competitive price

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

Hey Isaiah was a star on everything he did for us thanks again too you and the dealership!

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Very professional, knowledgeable, courteous, & sensitive to our needs. CJ answered all questions & AJ provided a fair proposal.

The car looks and drives excellent. This is our second qx60. Great quality and comfort lots of features and plenty of room for the family to stretch out.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

I drove an infinity arhat my brother brought home as a loaner and fell in love with it immediately. That was the first time I had ever driven one like it. After driving the QX60 i knew I had to have one. It was by far the best vehicle for the money and value. It is solidly built, quiet, and smooth. The ride is like a Mercedes and it handles almost like a sedan. It's just the right size, has very comfortable seats and is loaded with technology! On my first 500+ mile trip, I averaged 28.8 mpg. If you're looking for a new luxury car in this segment, put this one on your short list to test drive. I purchased my Infinity QX60 pre-owned. This is my first luxury style vehicle. I purchased it at a good price. It came standard with features like third row seat, sunroof, leather seats and back-up camera. I would purchase this car again and I would recommend it to others. If handles like a luxury SUV not a sports car.

Inquired through Cars.Com. Soon after got a call from Dealer. Setup a Test Drive. Haggled and Bought. The whole process was painless and seamless.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Matt made the car buying experience a breeze! Didn't pressure me and was a delight to talk to. I felt bad that I was there on the coldest day of the year but that didn't prevent Matt from doing a great job.

Fun to drive only problem is the outdated infotainment system. i havent had any other issues with it. good if you know how to use the dual clutch

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Very pleasant experience from being picked up at airport to signing a couple dozen sales/legal forms. Renee was a first class host and sales professional. Same deal with management: first class.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

Great Car for a Great Price. Gabor was awesome to! Definitely recommend him. Thank you

All around good SUV. Sporty and comfortable. The good is AWD all the time is really nice. Interior is comfortable and really nice. I like having 2 screens. The scroll button is nice on the center console. Rides good, quiet, steering great, sits low more like a car not an SUV. Comments below about brakes?? I have had not problems with brakes. The bad, really bad turbo lag in 4 cylinder, Premium gas only sucks, paint chips to easy. Car would be awesome with a 6 cylinder 3.5L.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Is good reliable luxury car.Little expensive on gas as is need premium and in city 16.4 gallon/100miles.Perhaps not suitable for daily driving to work?Unless you don’t count every penny.

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

The Infinity is an excellent, & safe vehicle. I brought both of my infinity's from SW infiniti. The staff are honest, knowledgeable, & professional, also friendly.