Used INFINITI SUVs for sale near Plainview, TN

Jacob Barbee was very informative and helpful. My check engine like came on after the service was completed. Called Jocab and he took care of the problem in a timely manner.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

This is my second Cadillac from Mike and Cadillac of Knoxville. Special ordered a new XT4 and I am very pleased. Mike as always is professional, courteous and knowledgeable. I would recommend Mike for your next Cadillac purchase.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

We would like to thank Trent and Kayla for their outstanding customer service during our shopping and car buying experience. They were both very courteous, knowledgeable and communication during the entire process was quick and easy. They made everything seamless and enjoyable. We will definitely recommend these 2 great associates and West Chevrolet to everyone we know! Thanks again for the professionalism displayed by this dealership! We drove out of our area to purchase a car from there and the time spent was well worth it!!!

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

Deanna was fantastic!!! She made the car-buying process super easy! It was a very easy experience.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Harper Infiniti - Knoxville Exceptional Care and Customer Service from Sales to Service to Finance to Matt, the GM This Team over delivers!! Five Star Experience!!

Easiest car buying adventure we have ever had. Super friendly staff. Will buy here again in the future. Customer service is there focus, unlike some other dealeeships we went to.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

Everything went smoothly. Got the car I wanted. Nice facilites, not in a small cramped trailer or rundown building. Absolutely would recommend them.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

Bennie Barcroft was extremely helpful and supplied me with any information needed. He even picked me up at the airport when i flew to Knoxville to pick up the Metris. The Metris is a great vehicle. I am sorry Mercedes has chosen to drop the model from their U S product line.

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

Had first service done on my GMC HD. I was taken in on my schedule appointment with no wait time. Truck was serviced quickly. Will be returning to them again.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Great experience with service work on our older Pilot and on our purchase of a new Pilot in the same visit.

The Infinity is an excellent, & safe vehicle. I brought both of my infinity's from SW infiniti. The staff are honest, knowledgeable, & professional, also friendly.

I always have my vehicle service here and they are some of the best people to do business with. My service needs are always met.

Bought this used in 2021 and it's awesome! Other than using hi octane fuel its great, drive like a mature, responsible person and I get 15.7 litres/ 100 kms in town and 8.3/100 kms on the highway. In sport mode and punching it way worse but wow!! The 3.7 v6 is crazy in this. Awd and 333 have feels like more and nor much gets away from me light to light. I've seen the 0 to 60 times and I know it's quicker. Over all I love this thing.

Had a car I wanted to buy before I showed up. Talked to Brady in sales who is super nice and straight forward. Had a great overall experience with Rusty Wallace Nissan and hope the service department can live up to that standard when I'm ready to take it in for service.

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

Harper Infiniti is a joy to use. Their service and attention to detail continues to impress. I often find they have added something extra at no additional charge to either their service area or waiting room. I live almost 60 miles away and can have my QX-60 serviced at Harper less expensively than in my hometown.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

I have had 4 infinity vehicles, 3 purchased at harpers. Sales and especially service has been a pleasure to deal with. I want to single out Eric liner for going above what is expected to help me with any problem I have.

My experience with Bennie Barcroft was excellent. He answered all my questions quickly and put together a quote that was detailed and transparent. He was quick to answer follow-up questions and it was a pleasure to deal with him. I ended up not ordering a vehicle at this time due to high interest rates but will contact him first when I decide to do so.

Had the car for 4 years. I have 147K miles on the car and as long as you keep up with oil change and other fluids then you can expect reliability. Keep in mind things like belts, plugs, coils and filters. Too many people dont tae proper care of their cars then complain when reliability is horrible. Also skip the dealer once warranty expires. Find good Japanese Auto specialty shop and go there. The 3.5 and 3.7 engines are common and anyone who is familiar can perform maintenance on these easily and any repairs are not difficult. It eats up gas easily during city driving and its PREMIUM only , but if that bothers you then you may not have enough to tend to maintenance and should consider a cheaper vehicle. Overall the looks are great. The interior has enough tech stuff to be functional, but not to the extent to be annoying. I also have a 2019 S550 and too many electronics and it is very annoying particularly at night. The Infiniti has enough for function without overdoing it. Comfortable, luxury sport crossover that really defined the segment. Wish they would revamp the FX/QX70.

We had a wonderful first time experience purchasing our new Subaru Ascent. We had the help of Jay Kadlec who was friendly and professional from the start! He was never “pushy” which made it very easy to work with him. We are incredibly satisfied with our new car and will definitely reach out to Jay for any future needs.

I purchased this car last year I can say it is best car I ever owned, it is true the interior not like German but, when you drive it you forget about interior since i purchased no issue I drove 3000 miles monthly it is made for motorway comfortable with high tourqe offer strong performence I prefer qx70 over bmw and, mercedes

Great and wonderful service department. Great and wonderful people. Clean facilities. Great and Wonderful experience. I will recommend RICE GMC to all of my friends and family that need service, repair or even used or new vehicles.

Comfort, power, space, looks - the Infiniti GX80 has it all for my family. We needed space and we got it. Infiniti added style and comfort. I'm very happy with this vehicle - both on the highway and around town.

One of the best car buying experiences I have had. Rosemarie was fantastic to work with and provided all the information I needed including a personal video of the vehicle. The team at Harper gave me a fair price on my trade in and the sales process was extremely fast and efficient. Highly recommended for your next new or used car, they are a class act.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.