Used INFINITI SUVs for sale near Whitefish, MT

I am writing to formally recognize the outstanding service I received from Dan at INFINITI Roseville during the recent engine replacement on my 2019 Q50. Major engine work is never something a customer wants to go through. It can easily become stressful, uncertain, and frustrating. In this case, it was the exact opposite — because of Dan. From start to finish, Dan demonstrated professionalism, transparency, and genuine care. He kept me informed at every stage of the process, explained the technical details clearly, and made sure I understood what was happening with my vehicle. He never rushed conversations, never dismissed questions, and treated the situation with the seriousness it deserved. Most importantly, he advocated for me. There were moving parts involving warranty coverage, updates to the long block and turbos, and ensuring the vehicle was returned fully sorted and properly handled. Dan made sure everything was addressed thoroughly. I never felt like “just another ticket.” I felt like a valued client. Because of him, what could have been a negative ownership experience turned into something that reinforced my confidence in both INFINITI and the Roseville service department. Dan represents what customer service in the automotive industry should look like: knowledgeable, communicative, accountable, and genuinely invested in doing the job right. Please make sure this feedback is shared with dealership leadership and anyone involved in performance evaluations or manufacturer reporting. He absolutely deserves recognition for the level of service he provides. Thank you for building a team member like Dan — he makes a difference.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

I reached out about a vehicle for my son. Bailey was quick to respond and was able to answer my questions. She connected me with Alex, who was an incredible salesman. Alex went out of his way to accommodate our schedule. He was professional and kind through the entire process. I was impressed with the whole experience. Every staff member we engaged with was professional and courteous. There was no stress and no pressure. My son is happy with his purchase. If was personally in the market for a new or new to me vehicle, I would not hesitate to do business with them again.

Went in just to look at a car and wound up buying it. Very easy, smooth and quick transaction. Been going to their service center for years.

Sales associate Erik was insightful and had good follow through. There was an hour wait for dianci g but they worked with my situation and the deal got done!

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Fixed recall notice. The repair took about three hours for the work. Gave me a very nice / new infiniti QX50. Dealership has a great service group. Top quality waiting area

I recently purchased a pre-owned 2024 Hyundai Palisade from Kelly Infiniti in Danvers. The entire process was a very positive experience! I dealt with Product Specialist Giovanny Almodovar and even though I was not purchasing an Infiniti his knowledge regarding the Palisade was outstanding! He answered all of my questions in a polite professional manner. Thanks to the excellent customer service provided by Giovani the entire process of purchasing the vehicle couldn’t have gone smoother.

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

No pressure or stress. They did try to hide a 1500.00 monitoring device in the sale price which I refused to by. Also tried to offer me financing with an inflated interest rate. Fortunately I had already arranged for my own pre-approved financinh.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I work with Andrea Walker anmd have for many vehicles I have purchased from you. She is an asset to your disorganization and the reason I continue. She very professional and knowledgeable.

Their service department is simply first class, Trou Dunn was service consultant and he did a remarkable job getting our rather unusual problem with out Infinit solved.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Allen was quick to respond to my concerns and questions. Highly recommend to friends/family.

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Very friendly and courteous. Unfortunately the car I was interested in buying was being sold to someone else when I arrived

They are great people to work with and they go above an beyond to make sure you are happy .This was our second purchase at imperial ram and we were not disappointed. Im not one to write reviews but after everything Kelsey did for us I thought they deserved some recognition.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

From the time we walked on the lot to look at their luxury SUVs..we felt welcomed and our sales experience exceeded any other dealership. We ended up buying a 2025 QX80 Luxe Model..absolutely gorgeous car They went as far as bringing us the vehicle when we started the financing process. I can't say enough about the customer service. If you ever decide to buy a luxury vehicle please go to Crest Infinti..you will blown away with the service they provide.

Transparent, professional, and to-the-point sales approach and customer service. Thank you Joshua Reeves!

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

I worked with Mike Velasco and tj boldt. They were great at explaining the whole picture and not leaving any questions. I feel I got an honest deal with a great customer service.

I received Great Service! Mr. Jerry was very Professional and understanding of why I had brought my SUV in for service.

Purchase experience was stress free, professional and streamlined. Sales people were knowledgeable and efficient during sales process and delivery.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Buy and service all my vehicles with South Bay Genesis and South Bay Hyundai. Cedric and his sales and service teams are top notch, highly recommend.

Great car, but would be better with more options for the instrument cluster display. Very smooth ride and good features. Plenty of cargo space. Love it