Used Jeep Cherokee for sale near Gurnee, IL

I'm usually not someone who writes reviews but felt the need to since I had such a great experience here. From the moment I walked in, I was greeted with a warm welcome and great energy from the entire team. The vibe at this dealership was friendly, professional, and made the whole process feel comfortable and stress-free from start to finish. I worked with Alec Olney, and he was outstanding to say the least - extremely professional, personable, and clearly very experienced. He had answers to every question I asked and made sure I felt confident and informed every step of the way. I never felt pressured, just supported. Overall, a truly great car-buying experience. I highly recommend both the dealership and the team if you're looking for a smooth, enjoyable process.

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

Excellent Experience working with Sam & the team at AH Ford. Sam took his knowledge helping me find the right car I was looking for. It was a smooth transaction trading in my vehicle & purchasing a Ford Bronco Sport which I just love. I would most definitely work with Sam again.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Always kind, helpful and courteous. Stick to their appointments and let you know of any concerns your vehicle may have. Thank you for being so attentive.

  I have the Trailhawk trim, the serious off-road version.  Finally, a car that I can confidently drive in and out of rough construction sites, and not be afraid that I'll break it or get it stuck.   It is possessed by a powerful spirit of wanderlust, and frequently demands that I take it on drives just to see places it hasn't yet been, preferably places that normal cars cannot go.   If Don Quixote de La Mancha lived in our time, he would surely drive a vehicle like this one; a vehicle truly fit for a modern Knight Errant.   I didn't know until a few days after I bought it, and I don't think the dealership knew either, but this one has about a 2" aftermarket lift, and slightly larger tires than stock.

Service was great, but associates were great, facility was clean, fresh ground free coffee was yummy, everything was wonderful, why does review have to be 25 words

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.

Chris was excellent - very helpful, informative to a detail, super quick, helped me with my car right away even though it was a busy day and… I did not have an appointment

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

My sales person, JJ Wilmer was very courteous. He answered all my concerns, showed me at least six vehicles. Answered all my questions about each to help me decide on one. He made the whole buying process pleasant.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Tim is an excellent salesman. We haven't closed a deal yet due to other issues not relating to Palmen Even though they are an hour and half away from me, they earned my future business.

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

The Jeep Cherokee is engineered for lasting a long time, my last Jeep had about 200,000 miles on it. Performance is dismal at times, when you need power wait a while. The gas mileage and ride, and the fact that it powers through snow do make it great for the Nevada winter.

Service staff is top notch. In and out for an oil change. Very attentive staff.

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

The best buying experience I've ever had. Straight forward pricing, no hidden fees or add-ons. Ask for Anthony.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

Mario did an awesome job with the customer service and did not feel pushy at all. Mario did everything he could to make a great deal that my wife and I could agree on. Mario and I connected so well that we decided to network after. Awesome customer service and awesome people. Thanks again!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Had a GREAT and Schaumburg Kia, especially enjoyed the beautiful newly remodeled location. Great service, very polite and courteous staff and took care of my maintenance needs. Will certainly be coming back.

Good service, my car was not stolen from the dealer service center so that to me is a win :) Edgar was very professional and the waiting area was clean.

Overall very capable vehicle. 3.2L with 4wd/factory trailer tow. Silly things show up like the service 4wd light that comes/goes and radio/controller that resets after replacement. Solid car with a good pedigree.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

Shelley Barr was the very best salesperson I have ever dealt with and I have purchased lots of vehicles!!

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston

I bought my 2015 Jeep Cherokee Latitude 4WD in January 2017 as a slightly water damaged vehicle with 18000 miles on it and have been pleasantly surprised at how reliable it's been! It's now at 66,000 miles and still working perfect in any kind of weather. Decent gas mileage, hauls anything I've put in it, gone from PA to Florida twice, Tennessee 3 times, and Myrtle Beach twice. I paid 10800 bucks for it in 2017 and I figure after 6 years of use and multiple trips ~ it's paid for itself already. The key is keeping proper maintenance!

I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the service team since then. And now I wanted to upgrade my drive to an Outlander. I worked with Darien Ivery who was very personable and knowledgeable about the Outlander and answered all my questions and walked me through the buying process which was very straightforward. Also allowed me to take a couple of Outlanders for test drives. Also worked with Jim the credit manager to close the deal. He also was personable and put me at ease during all the forms requiring my initials and signatures. OVERALL, I give Darien and Biggers Mitsubishi an 11 out of 10. And look forward to working with them in the future.

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.