Used Jeep Cherokee for sale near Hazel Crest, IL

The customer service is impeccable. Everyone is smiling and happy to help, and the service is quick. I had an oil change with filters changed, wiper blades changed, alignment, and interior detail, and there was a scuff on the paint I wanted looked at, and they buffed it out for me. I always schedule my appointments far enough ahead to be able to have a loaner and they always provide a nice, sporty civic for me to use. The prices are so much better than other dealerships I've dealt with, and I don't feel like things are being added on that aren't necessary. Or that I'm being taken advantage of because I'm a woman. This is definitely a wonderful environment and I love that they will do anything to ensure a happy customer.

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

This is car number 8 with Midway Dodge. This is the only place we shop. We always receive great service from everyone here. Thank you for the great service especially Money Carlos

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Phillips Chevrolet was EXCELLENT. My amazing team consisted of: Jordan my salesman that closed the deal, Anthony the manager, and Rami the first salesman I spoke to. I was on a mission. I began an aggressive search for a car for my daughters 21st bday. I needed her in a safe used car, with low miles. I picked Phillips Chevrolet by accident, after I had a horrific experience with another dealership. The night before I paid the other dealership 18,800 cash for a 2024 Altima, but canceled the wire after they argued with me- and refused- to make me a 2nd key. Phillips didn't argue about ANYTHING. They showed me a fabulous car- a 2022 Corolla with low miles. It was a $400 difference, and the BEST $400 I have spent. I left the dealership laughing with the manager, hugging the salesman, and promising to buy all my future cars from them. They did not haggle with me, and I respected their position on the pricing. They went down a few hundred, but couldn't any further--- it was already below market value. My husband checked and said it was way under priced. My brother who is a large man- gave it a xxxx of a test drive- through the back woods, fast turns, up hills, etc. I fussed at him for shaking up the car. He said it was a strong car, that rode smoothly. I felt good that they weren't selling me a lemon. To guarantee they weren't - we negotiated to include the extended bumper to bumper warranty. I went back the next day to pick up a clean, freshly washed car. At the other dealership I was nervous when I signed, and second guessed myself all throughout the deal. Whereas, I was thrilled and excited about the car from Phillips Chevrolet. I gladly wired them the $19,000 + and took photos of my car. After taking photos with everyone, and my brother getting his $100 referral (which he didn't share with me :(.. LOL. My husband came to thank them for not causing me to "snap off" like the other dealership. He said - now he can have Peace in the House. After the hugs, photos, and jokes they gifted me with sweatshirts, hats, and bags. Now I can buy a big red bow, and give it to my daughter. I'm making her wear the sweatshirt and hat for the photos. SIDEBAR: Out of the last 5 car purchases I have made in 7 years- this was the absolute BEST experience ever!!!! Colleen & Family Loved Phillips & their Awesome Team!!!

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.

they treat me like I was a celebrity! and I waited less than a hour & a half

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Miriam was so awesome I think she should be sales manager. She also deserves a bonus the minimum should be $10,000.

I drive a lot my car is a 2014 and it has currently 277,400 miles and still ticking. I’ve had very few maintenance issues overall the basic wear and tear as expected! I didn’t expect it would last as long as it has but I am being pleasantly surprised. It is great on gas compared to most SUVs and overall a comfortable car !

Go see Joe, he is the best salesman!! cares about his customers he is kind and knows his stuff. If I ever bought a car again I would go back to see Joe. They gave me an IOU for things that needed to be fixed two little things and when I went in Joe was right there ready to help

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

Staff was very courteous and open with the whole buying process. Thank you Jessica and Noah.

After a tragic ending to my car at the hands of another. The search began. It had been a long time since I negotiated a car deal... when many others wouldn't... I'm thrilled to say Onie and supporters came thru without any stress. Highly recommend!

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

The service went well everybody was good enjoyed my visit Service rep called when the vehicle was ready and was ready on time Wedding room was he quit with coffee tea rolls etc comfortable chairs

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

Kevin the service manager is always the best. I truly appreciate him and his team!!

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Great service, salesman Eric had lots of great insight for each car. Was able to leave the lot with a car that loved.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

It was really a low pressure experience my salesman, Garret was awesome as well as the finance guy Ruben, the only issue was when I got the car home a few days later I had to jumpstart the vehicle due to a bad battery.

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

Outstanding. Honest, up front, didn't try to hide anything or spring anything on me at the last second. A delight to do business with. Lukasz especially was a great sales person.

The team at Gerald Nissan of Naperville was wonderful! So helpful and communicated every step of the way. Thank you for a fantastic experience.

This car met our expectations as far as looks, good gas mileage, comfort and reliability. It performs well in town and on the road. Excellent choice on our part!!!

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

The Jeep Cherokee is engineered for lasting a long time, my last Jeep had about 200,000 miles on it. Performance is dismal at times, when you need power wait a while. The gas mileage and ride, and the fact that it powers through snow do make it great for the Nevada winter.

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

My 2017 Cherokee Trailhawk has 207,000 miles on it and is driven every day. I drove it past the Arctic Circle to the Arctic Ocean in Canada's Northwest Territories a few years ago. Rarely had to use 4 wheel drive. Have replaced shocks and radiator and a few windshields from driving in Alaska and the Yukon. Otherwise, just routine maintenance. Been a heck of a little car.