Used Jeep Cherokee for sale near Lombard, IL

The service met what i needed. I was able to ensure that the price of the repairs that were needed were affordable and correct. I just wish some of the future repairs that are needed are more affordable and could be more explained by the customer service representative like the previous rep that I had at the previous visit. Overall, the facility was very clean and i was able to meet with one of the car/service representative. I was able to meet with a car dealer who was very friendly and ensure that I had his contact information, in the event I plan or may want to purchase a new vehicle in the near future, which i plan too.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Expectations were set and met on a Saturday with college football on. Two separate seating areas in case you wanted the option to watch something else. There's also a kids' area if you have a little one who needs to be entertained for the time you're there.

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Jalen was very helpful in selecting my car. He explained the differences between models and price points. He was patient with answering my questions. Thanks

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

We have bought our cars from Wickstrom for years (Leasing, and used cars)and have had great experiences. Jared has always been our sales go to guy as his knowledge with the cars is excellent. Honestly, the whole staff is great-if your thinking of buying a car you should do it!

Purchased new in 2015. Have only done 1 repair in 129k, which was fixing oil leak at oil filter housing. Solid car, great in rain and snow. Thoroughly enjoy this car

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

Kia is an awesome company with spectacular employees I would recommend me this dealership to anyone

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

Experience was awesome Angel Lugo is very good at what he does.good orientaciónal person.helped me understand some questions I’ve had I was very satisfied with his professionalism

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

Eva and the team at Castle cars of Naperville we great! In and out, the team was friendly and very attentive to my questions and needs. Highly recommend!

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

I was very impressed from start to finish. Shelley Barr & all her associates were very knowledgeable, kind, helpful, and honest. I appreciated everything they did to make buying a new car enjoyable and not stressful.

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

Such a good experience, from introduction to purchase. They pretty much accomodated all my needs and they do all this with no "dealer fees". I would buy from them again if I can.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Service department is great. Knowledgeable and do what they can to take care of their customers.

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

best i have had buying a car and i do not like buying cars at dealer

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Was able to negotiate quickly and easily to get a great deal on my new car! Everyone there was helpful and friendly - would definitely recommend this dealership to others!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

This dealership has the best staff around From service to sales they spoil their customers. Andre,Victor,Kelice,Barry in sales are great and Chad and RJ in service are great as well.

I cried about the price of my tires but to know they are covered was a big load off my shoylders

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

Excellent in every way, service advisor was more like a friend, coffee options were a nice touch, most importantly work completed in a timely manner

Our experience at Phillips has always been a great one. This is our second purchase with them and will likely come back for any future car purchases. Jaime was great to work with and answering all our questions and willing to get the answers to questions he was not able to answer. We are vey pleased with our purchase and the great service we recieved.