Used Jeep Cherokee for sale near Mentor, OH

Nicest people to deal with quality work.Great sales manager. I would buy cars there all the time.Nobody else compares to ganley i shop other car dealerships, nobody compares.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Staff was friendly and helpful. Dominique was very knowledgeable. Offered drinks while we waited. Cars were all cleared of snow and easy to look at., Brought cars to the door that we wanted to test drive. Had our car detailed and ready to go very quickly.

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

Steevy was GREAT! He went above and beyond to get me in my dream truck. He worked with my wishlist list and my budget. The process was seamless and quick. This is my second purchase from North Coast West Cleveland and both experiences were amazing. Won’t buy anywhere else!

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

Had a vehicle give me so trouble a month after I bought it , had it serviced in Burton Chevy and Adam really went above and beyond for me and Brandon made it happen ! Thank you for ur help it’s much appreciated!!

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

This is my third time leasing from Honda. Sales and Service keep me a return customer.

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

The team at Bedford was extremely helpful and polite. All agents seemed happy and the shop was flowing with good looking cars and work. Renee sold me a gem and was awesome at staying connected the entire process. They were quite busy, so there was a bit of a wait, but we had great service and speed during any interactions we had, just some waiting between things.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

I bought a 2024 GMC ,nice leader. Explained the deal over the phone. I was looking for more for my truck, but I am happy with what I bought.

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

My experience at next step was great, my salesman Matt made the experience even better took time to explain everything and broke down prices to make it understandable and vehicle I purchased was the icing on the cake!

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

Our salesperson, Mitch, did an outstanding job finding the car we were looking for and setting us up with our new car. Mitch was happy to answer any questions or concerns we had about our purchase.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

I bought my dream truck today! And to tell ya the truth this was the best experience I’ve ever had buying a truck! I want to thank the guys that worked with us. Outstanding customer service

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Had a tire damaged by road hazard. They got the tire, scheduled me right sway, mounted and balanced it and gave me a very fair price. This has been our experience ever since we bought our first Grand Cherokee from them

When it comes to Preston, he truly is a great service advisor. I?ve been bringing my cars to him for a couple years now and every time I do, he always has a smile! I know that I?m being well taken care of when my vehicles are there to be serviced!

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

This is a great Dealership. Mark Bondurant was a perfect gentleman. I am so thankful for his patience.

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.

I took my Pacifica in because the touch screen and radio/carplay were working intermittently. In the past, I did soft resets of the radio to temporarily fix CarPlay but overtime that prior fix was insufficient. The radio was replaced less than a year ago as part of recall. So THIS time. Instead of fiddling with the problem on my own, I took the Pacifica in for diagnostics on the radio and touch screen. The heated steering wheel and driver?s seat could not be activated sometimes because the touch screen was unresponsive. At the same time, CarPlay was unresponsive telling me to make sure my phone was in proximity when my good phone was right next to the touch screen control panel. I am pleased the company understood my complaint and my request for a single diagnostic charge if needed. The technician did a hard reset of the radio and checked the heating of the steering and seat by means of the touch screen, and tested CarPlay with a good working phone. The tech noted that 15 days of freezing temperatures could have affected the touch screen. Advised that if problems persist. Tech recommended replacement of touch screen/radio. I was not charged for the diagnostic and my vehicle was was for pick up at the time specifies. I also had the company shuttle driver transport me one way free of charge. Also with all the ice someone else had left a vehicle for servicing without its keys and was blocking exits from the service dept . As I prepared to leave, an employee stopped me said the normal exits were blocked and he would circumnavigate the lot to bring my car around to a different exit. I was to go inside to the warm customer lounge to wait for him. He did as he offered abs I was in my way within minutes. I was helping four service staff because I brought my Oacufuca in early and picked it up early . They are spectacular highly recommend this service dept

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

prompt response, courteous. No other information asked or given by dealership. Nothing else to say to reach 15 word minimum

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

Recently bought a Jeep Renegade, very laid back, Adam and the other extremely nice staff, very attentive,helpful, always returned calls, answered the phone, no hassles, They actually care about their “Customers “ not like the Bigger Dealers, which blow you off, I’m in Mentor,which is quite a drive to Orwell, But it was worth it, ( Even won a 100$ on the Big Wheel show Case Showdown!) Thanks Everyone! Would recommend 👍🏻