Used Jeep Cherokee for sale near Pepper Pike, OH

I inquired online about a truck at Haasz Automall and Jessica Alldredge contacted me. I was planning on looking at it when circumstances arose on my part that prevented me in doing so. Unfortunately for me, I didn't buy from Hassz. I've had a terrible experience with the other dealership, and issues still aren't resolved. This is where Jessica Alldredge went above and beyond for me. She had reached out again to see how everything was going and if I was still interested in the truck. I told her I had bought elsewhere and was having a difficult time with the other dealership. We exchanged emails back and forth numerous times about the situation and she gave me ideas/advise about certain issues. She did all this for me when I had bought elsewhere. Jessica is a salesperson that truly cares about her customers, I regret not buying from her. If you are in the market for a vehicle, I urge you to stop in and see Jessica Alldredge at Hassz Automall in Ravenna Ohio. I'm positive she will treat you right.

Great, friendly service. Highly recommend to anyone looking for a new vehicle. Beautiful location, nice vehicles and tons of options to choose from. Overall great experience.

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

I drive a lot my car is a 2014 and it has currently 277,400 miles and still ticking. I’ve had very few maintenance issues overall the basic wear and tear as expected! I didn’t expect it would last as long as it has but I am being pleasantly surprised. It is great on gas compared to most SUVs and overall a comfortable car !

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

I purchased a 2019 Ram at Klaben. The young man Joseph Slagle was very respectable and helpful and patient with me will I was making my decisions. If looking for a dodge or Ram don't over look Joseph and Klaben Dodge

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Very accommodating from the first contact to the final sale! Terry was quick to return all inquiry calls, was very knowledgeable, easy to talk to, helpful in navigating toward the final decision and patient in setting up the Toyota app from my phone (which was not cooperative). Ryan was very friendly, personable, organized, patient with my physical limitations, thorough, willing to explain, etc. (Hope you’re reading this Mrs. Schneider. :-)) Overall a very positive experience and a dealership which I cannot recommend more highly!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

Highly recommend this dealership and ask for Brett. Bret was knowledgeable, friendly, listened to my needs and didn't come back3/4 times with the final offer, he offered his best offer and with no other agenda. He was accessible by text and responsive to further questions with no pressure. I have already recommended Brett to a few friends who i hope purchase from him. thank you Brett for being an outstanding Salesperson! - honest and trustworthy!

Working with Betsy and Z has been very easy they keep you informed and always get back to you

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Logunn was really friendly and answered all the question we had. Great work and keep it up

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

5 stars for Renee upgraded my LGm jeep to a 24 Red Equinox 19k miles Found her on fb

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

Toni Nemi is great at what he does- that’s why I came back for a second time. He is personable and treats his customers like family. He works hard to make his customers happy and it does not go unnoticed.

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased

Great overall experience. I would recommend Adrian, Mike and their team.

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon