Used Jeep Cherokee SUVs for sale near Riverside, CT

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

Returned a lease and leased a new Jeep Wrangler with ease. The process was seamless. Would recommend this dealership for all your car needs.

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

An exceptional, first-class experience from beginning to end. Upon my arrival, I was personally welcomed by Brand Specialist Manuel Coccaro, whose professionalism and attention to detail immediately set the tone. He intuitively understood my needs, and the entire transaction was executed seamlessly within 72 hours. My sincere thanks to Manny and the entire management team for exceeding every expectation. You are truly exemplary ambassadors of the Audi brand.

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

Our salesman, Ali, and other members of the staff were all knowledgeable, helpful and professional. We are very happy with our new Grand Cherokee Limited.

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Service rep Jennifer was very professional; courteous; knowledgeable. Easy to deal with. Repairs made in a timely fashion. So far, i am happy with Napoli experience.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

I had a great experience at DCH Paramus Honda! The staff was professional and welcoming from start to finish. A special thank you to Hamad Deeb, who helped me with my car purchase.He was incredibly informative, patient, and took his time to compare different models with me so I could make the best choice. I truly appreciate his honesty and the effort he put into explaining every detail. The whole process was smooth and stress-free. I’m very happy with my purchase and highly recommend this dealership to anyone looking for a new car!

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

They very pleasant there and ready to help, I been with Bruce Bennett for 15 years and the change I made as made it good as well.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Thank you for the excellent service. I really appreciated the timely manner in which my issue was handled. Thank you Sammy.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Very satisfied with the service of it’s employees in all areas very excellent service

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Carlos was awesome. Helped me find the perfect car for me. Then the buying process was easy and the finance manger was so helpful to work with our budget

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased

Daryl and Jack did an excellent job with getting me the right fit for the Honda I wanted. They were very patience in getting my family the right car.

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

Wonderful sales people and lots of vehicle choices, especially CPO BMW X5. Highly highly recommended.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

The staff and service was great, Ralphy, Haile Rodriguez and Sergio Nunez made it possible for me to get my dream car... Wide body SRT HELLCAT....

I like this car a lot. I gave up a lot of interior space when I traded in my Journey for the Cherokee and the ride is not quite as smooth along with less gas milage but every other way it is far superior. Love the 4x4 and how it handles in snow. The interior design is very nice as is the exterior design. More sleek. It is still a nice comfortable ride, especially on the highway. It is much more reliable than my last car. The seat and steering wheel warmers are an extremely nice touch. Yea, I like the Jeep Cherokee very much.

Great experience. Andrew is the best. He was very noligable. Was able to get us a great price and we love our new vehicle. We would not want to work with anyone else and will go to him for all our purchases. We highly recommend Andrew if you are looking for a great price on an excellent vehicle. Five stars to Andrew and Stream Auto. Thank you so much

I drive a lot my car is a 2014 and it has currently 277,400 miles and still ticking. I’ve had very few maintenance issues overall the basic wear and tear as expected! I didn’t expect it would last as long as it has but I am being pleasantly surprised. It is great on gas compared to most SUVs and overall a comfortable car !

My porches the 2018 Toyota Sienna Tom use car representative was very nice and informative I didn’t feel any pressure I drove 2hr from Long Island to that location and I don’t regret first time I did look at the car no surprises I did like the car and we did the paper work with finance department the was also nice he was a were kind and we went week after the day we wants car was ready front of the showroom I will thanks again for the service this days you won’t see any dealerships like this

Ahileen was amazing today she took her time with us. I got the audi Q7 amd im so happy with my purchase

The Jeep Cherokee is engineered for lasting a long time, my last Jeep had about 200,000 miles on it. Performance is dismal at times, when you need power wait a while. The gas mileage and ride, and the fact that it powers through snow do make it great for the Nevada winter.

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

I was so happy with this dealership the building was so beautiful and clean.All of the associates that work there are so nice and efficient. And they all work so well together Me and my husband had a fantastic experience I highly recommend this dealership.

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

Excellent team advisors Christopher, Jonathon , Jacob , Maggie , Brian ....Never Underestimate THEIR Value to your Thriving Dealership

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.