Used Jeep Cherokee for sale near Trout Valley, IL

Frank was very helpful in diagnosing the problem and also scheduling the service appointment, ordering parts and everything was covered under warranty with the Minimum deductible.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

My son’s truck broke down in the area and we had it towed to this dealership for repair. From our first contact, the dealership helped to make a very stressful situation more manageable. The team received our vehicle as they were closing and helped to get us logged in and on our way. The service is excellent at this dealership! Ano led the team that repaired our vehicle. He reached out regularly with updates and provided accurate estimates for the repairs. He and the rest of team are very friendly and responsive. They also have a car rental service on site. I will be connecting with this dealership on future purchase and service needs.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

We were literally about to go with the dealership, but thanks to meeting Kostya, we paused and ended up getting a much better deal. Big thanks to him — really appreciate his help.

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

Mario did an awesome job with the customer service and did not feel pushy at all. Mario did everything he could to make a great deal that my wife and I could agree on. Mario and I connected so well that we decided to network after. Awesome customer service and awesome people. Thanks again!

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

Very easy and quick thanks to Khoi, he had a car ready to look at and was very easy to work with

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

My fiancé just recently purchased a vehicle from Zeigler. We were dealing with Jordan and Mike, they were both very helpful and knowledgeable when we had any questions. I will look to this dealership again when needing to purchase my next car.

  I have the Trailhawk trim, the serious off-road version.  Finally, a car that I can confidently drive in and out of rough construction sites, and not be afraid that I'll break it or get it stuck.   It is possessed by a powerful spirit of wanderlust, and frequently demands that I take it on drives just to see places it hasn't yet been, preferably places that normal cars cannot go.   If Don Quixote de La Mancha lived in our time, he would surely drive a vehicle like this one; a vehicle truly fit for a modern Knight Errant.   I didn't know until a few days after I bought it, and I don't think the dealership knew either, but this one has about a 2" aftermarket lift, and slightly larger tires than stock.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Came out of a Ford Fusion due to lease ending. Getting older, past 70 yearsof age, and my wife thought I would benefit from an suv with a higher seating position for entry and egress. My wife had a Grand Cherokee for 16 years and loved it. I drove it many times and enjoyed the versatility of an suv. Love my ‘21 Cherokee. The right size, great styling and image too. Power beaucoup with the V-6 engine and averaged 30 + mpg on road trip to Arizona and back. Interior is nicely appointed, the leather seating is good quality and comfortable. The Jeep handles well at all speeds and I feel safe and confident behind the wheel.

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

Gracias a Cesar y Daniel por su Ayuda por todo su atencion y dispocicion gracias

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

Wonderful customer service, amazing financial people, overall amazing experience! I’ll definitely be back again

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.

Immediate response on my inquiry. I've inquired about vehicles from many other dealers, but Route 41 was very quick to respond.

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

The Jeep Cherokee is engineered for lasting a long time, my last Jeep had about 200,000 miles on it. Performance is dismal at times, when you need power wait a while. The gas mileage and ride, and the fact that it powers through snow do make it great for the Nevada winter.

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

My 2017 Cherokee Trailhawk has 207,000 miles on it and is driven every day. I drove it past the Arctic Circle to the Arctic Ocean in Canada's Northwest Territories a few years ago. Rarely had to use 4 wheel drive. Have replaced shocks and radiator and a few windshields from driving in Alaska and the Yukon. Otherwise, just routine maintenance. Been a heck of a little car.

Great service Everytime I go here. If I had complaints there will be someone to explain it to me.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Great dealership to deal with. Mike Haggerty made buying a new truck a great experience, customer service was great.. had a small blemish in the paint and they fixed it up no questions asked?.will definitely return for then next new truck!!!!

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Hassle free superb service. Extreme courtesy, your salesman made me feel like I was at home. The best experience I’ve ever had purchasing a vehicle.

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased