Used 2025 Jeep Compass Limited for sale near Dundee, MI

Very kind and repectful answered all our questions.

Bought brand new 9 miles on it now 5400 went from Iowa through Colorado to Arizona no problems other that forward Collison sensors getting dirty and the auto stop start not always working.I used rock mode on my trailhawk in canyon land it was a blast

Monroe service department goes out of their way! Very friendly staff! I will always come back to Monroe!

This is a great vehicle for the money. Strong engine, and getting over 30 mpg. Comfortable, and with Jeep capability. Very happy with our choice.

My new Pacifica was not drivable after a blown tire , Britney and the Parts department worked together and obtained a new tire out of Detroit and had me back on the road same day. This crew was very professional and caring, great customer service, Thanks

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Process was easy and staff was professional. Would return to buy another used car.

Tom my salesman was great all the staff was very friendly. The managers Paul, Andrew, and Adam were all around just great guys to work with. First time I have ever bought a non GM vehicle and this dealership has it together. 90 mins start to finish it was amazing.

We drove from Kalamazoo to look at a 2018 Truck. Busy dealership, but they made the trip worth the drive, and enough gas in the truck to make it back home and recommended The Speed Trap restaurant for lunch down the street. Also great service.......and food. Our salesman was Jake.

We have leased 2 vehicles from Rouen in the past 2 weeks. Great overall experience! AJ Garcia was the best salesman and will definitely be coming back again!

Spent my morning at Rouen to get vehicle. Gabe was great and was a great guy to work with. Very informative and friendly. Was a great experience and I suggest you as for Gabe if you need a vehicle. Took time to explain all the gadgets and make sure I understood all the tech stuff that i had no clue about!!! Definately a great experience..i will definately be back:)

Had to go in for service, the lady that I talked to for scheduling was super friendly and nice, and so was the advisor Dave! I highly recommend Rouen!!!

Very good service and Cedrick Was very helpful and knowledgeable Definitely we would recommend the dealership to all our friends and family we will come back to purchase our next vehicle

Excellent sales staff, manager and salesman were professional and courteous it was a good experience.

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first