Used 2020 Jeep Grand Cherokee for sale near Brea, CA

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Aaron helped my husband with his new vehicle purchase. My husband is very happy thanks !

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I have been here at Car Lux many times and have never had anything but positive experiences. Hard-working, ethical, and kind. Always fair, reasonable, and respectful Thank you.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I bought a 2017 Kia Optima, my credit was a bit challenging was ready to give up until I came across metro auto. Called in I got an appointment the same day . About 3 hours I came out with a new car . Thank you metro auto team !

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

We had the pleasure of dealing with Albert for our new lease. His professionalism and wonderful personality were a refreshing change from other salespeople we had encountered at other dealerships. I would also like to mention the gentlemen from finance for working with us. My experience here at Car Lux was wonderful.

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

The service was impeccable. Bobby (our salesperson) was very knowledgeable and easy to understand. The purchase took no time at all. Thanks Bobby. !@

Carlos Hernandez was very welcoming and attentive asked what the visit was concerning and he listened took notes and gave feedback he mentioned he’d be in contact and followed through I will be working with him moving foward.

Upgraded my Business by getting my New Mercedes Sprinter. I could not be more excited for my business to grow. I can in and Johan made the process easy and quick I recommend this dealership if you’re in the market for a Vehicle. Make sure you ask for Johan for a great experience he makes it happen.

Mark Christopher GMC is an amazing Auto dealership. No sales pressure and terrible prices. Johnathon Villa was an outstanding salesman that helped us get a 2022 Canyon Elevation. He took extra steps to help us find the perfect truck for us. We drove over an hour. And so glad we did. Highly recommend. And I want to say thanks again to Johnathon for making the experience great.

I had an amazing experience yesterday at Tustin GMC & Buick with Seth R.. I called him the night before to ask about the Sierra EV 2025, and he got right on it! We got the deal done in minutes, charged up the truck, and it was waiting for me to pick it up the next morning because I couldn?t make it that evening. This dealership is incredible! I usually buy luxury vehicles, and the service was just as great as when I do business with Porsche or Land Rover. George in finance was nothing short of amazing as well. The management is doing an incredible job keeping them going because they have such a great team. Every turn was met with a smile, and even in workout clothing, I felt like a valued customer. Thanks to Seth and George, this dealership is now my new pick-up truck home, and I?ll definitely be buying my pick-up trucks through Tustin GMC & Buick in the future.

Randy at STG auto was amazing and professional. He was able to work with me to get the rate I want and super satisfied. Highly recommended!

The sales person Desmond was awesome. I came to car lux specifically for one particular car that I saw online. That particular car was not available. However, Desmond worked extremely hard to get me in not just any car, but the right car to suit my needs. He worked tirelessly with the finance department to insure that got the car that I ended up purchasing. So not only did he pay attention to my wants, he also paid close attention to my needs. For that I'm extremely grateful. The finance team was also excellent in meeting the terms that I was qualified for. They ensured that not only did the deal work for them, but that it worked for me as well. Thank you Car Lux for such a wonderful experience in purchasing a vehicle from your dealership. I also want to thank Desmond personally for his hard work in making the deal happen!

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

Good price’s, great service, speakers in Spanish, patient, clean lot too. Adan and Erik were friendly with good service. Thank you for your service. Also if we recommend someone we will get money award

the initial helper was very easy going and a pleasure to deal with

Trey helped my husband and I get our first family car! The process was easy and the deal was great!