Used 2020 Jeep Grand Cherokee for sale near Chevy Chase View, MD

Tasha is the best service rep I have ever dealt with. She is the absolute best.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I just bought a 2020 Ford Transit from Trust Auto in Maryland, thanks to Vlad, it went well despite the fact that I live in Florida. Kevin was very nice, seemed good at his job and well spoken, good guy. Vlad was fast, professional, and made the entire process incredibly smooth and straightforward. Vlad was responsive, sent photos within minutes of the underside of the van, and we finalized the deal in under an hour. The van was exactly as advertised, and it was delivered to my home in Florida in less than a week. Vlad and Kevin have great communication, humor, and transparency made. Vlad specially made this a stress-free purchase and I feel I got a good deal. I absolutely recommend Vlad and for the Accounting Kevin, Trust Auto is a good one!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Me gustó mucho el servicio todo rápido y buen atencion me musta el carro mucho

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

I had an appointment for service. Vehicle was serviced, the car was cleaned inside and out and was ready before recommended time with a thorough look over. Service tech was very knowledgeable. Once done, I felt as if i received special treatment. Lol

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Jason Schaffer was a great salesman and very knowledgeable about the various models and trim packages found on all of the Silverado's we test drove and had a chance to look at. He was also easy to talk to and honest without any of the typical games most others play. Financing was great as well to find the option and warranties that worked best for my situation. I never felt pressured at any step of the way and enjoyed my experience.

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

Just bought my first car from here! Great dealership Yosuf was a wonderful sales representative! Highly recommend You’ll love it here! I promise you that

The sales professional was very helpful and courteous. I would work with him again. He was also knowledgeable.