Used 2020 Jeep Grand Cherokee for sale near Countryside, VA

Definitely I going back to Lindsay I really have nice experience thank you Jesus Rosa

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Great customer experience and I appreciate the honesty of the staff. They did not try to sell me something that was not needed. Thank you for what you do!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

The salesman Gabriel was extremely helpful and knowledgeable. No BS. It was efficient and thorough. As advertised, no-haggle no hassle and everything was fair and aboveboard with pricing and everything! I had done my research pretty thoroughly before I came in and everything went as smooth as it should be

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Great experience buying my Van here! Gio and Mustapha (sales) and Angel (finance) were outstanding clear communicators, very detailed, and made the whole process smooth and stress-free. Highly recommend this dealership and their team!

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Me and my wife Bought a 2015 Lincoln Navigator and it is so very nice right now we on a Road trip to NY. I Love it

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I would have given five stars; however, I was disappointed with the service technician?s customer politeness. I understood that the technician can not always predict how long the service will take. When I expressed my disappointment in the additional two hours I would have to wait, he immediately became defensive! A simple, I understand and we will get you out as soon as we can would have sufficed.

Today my brother got his 2nd Ford St in the dealership Carmart in Manassas. Jimmy was very kind and super helpful, he made everything very easy and quick for us. Thank you so much for your help today jimmy.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

I would have given five stars; however, the service technician?s customer politeness was alarming. I understand that it can be difficult to predict how long it will take to service a car., which I did share. But when I expressed my disappointment that I would have to wait an additional two hours, the technician became defensive. A simple, ?I understand and apologize for the inconvenience. We will get you out as soon as we can? would have sufficed.

First time buying from Sheehy and was very surprised. I prepared to be sitting around for hours while they "ran the numbers" or any other shady sales tactic in the book, but there was none of that. Sebastian was patient, transparent, and worked hard to make sure we got to an equitable deal in a timely manner. Will be buying my next car here.

Very responsive and attentive to detail on what I need. Waiting room is also very welcome with coffee machine, snacks and water so i can focus on work while waiting.

I have been going here for the past 5 years and I am usually always 100% satisfied! They care about their customers and are very honest and helpful. They go above and beyond. I usually always ask for Doug Rice and Sergio. Both have been there many years and really are very knowledgeable. The rest of the service department is great also, but I usually ask for the two gentleman to help me. Keep up the great work!