Used 2020 Jeep Grand Cherokee for sale near Gurnee, IL

excellent dealer service experience - dealer service is always a bit more expensive- but the quality and customer care was first rate. They even drove me to a movie theater where I saw a show while waiting for the repairs

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Frank is the best ! I can't give enough xxxxxxfor his hire , he truly knows step by step every detail is customer need to know before and after buying !

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Ive bought many cars from many dealerships. This one was one of the easiest of my life. They were attentive, honest, and very helpful.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Not real good on communication, the managers are a little self indulged. They made me feel as though I should be a little more grateful that they would allow me to purchase a vehicle from them. Salesman, Arnulfo us very good very pleasant. Overall I would go 4.5 out of 5.0. As dealerships go not too bad

Eddie helped with my Tesla purchase. Great experience from him. Go ask for him if you visit.

CarZone is a completely different experience. They truly put customers first. Their service is amazing, and their team is awesome!!

5 stars was a good place and answered all the questions that I had about the car

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

That I can trust Muller to do the professional work needed with the care and concern both myself and my vehicle deserve.

Chase was great! He made sure everything was the way we wanted it! He didn’t pressure us at all! It was a very pleasant experience! If we ever have to purchase another car we would come back!

Service dept is great. Good friendly people. Prompt service. Talked to service mgr separately once about an issue and felt he was very honest

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

Bought a Tesla Model 3, clean car. Well taken care of. Process was very quick and efficient!!!! They sell nice cars at great prices! Will be back for my kids car soon!!

Just bought a new car from this dealership. The process was very straightforward and the employees weren't pushy. Was a great car buying experience!

Today I purchased a new Volkswagen Tiguan from this store. I had a pretty good idea of what I wanted, previously having done a ton of my own research. From there I worked with Avery and Sandi who were both knowledgeable and thoroughly answered all my questions. They were patient with my indecision, showing me 3 different trims of the same model to make sure I was entirely happy with my choice, and even helped me figure out how to save the most with financing. The Finance Manager, Jason, was great as well. I feel like he got through the paperwork in record time! All employees I came into contact with were amazing! Very friendly and good conversationalists. I felt like I knew them and they made me super comfortable. I have to say, I actually enjoyed their company and was mostly chatting and laughing, I never felt pressured and didn't feel at all like I wasted a day buying a car. This is coming from someone who does NOT trust salesmen the majority of the time (sorry) and DREADS things like this. This place is fantastic! ⭐️⭐️⭐️⭐️⭐️ I will continue to recommend this store to anyone looking for a trustworthy place to car shop. Thanks for everything, guys!

Went for a scheduled oil change. Waited about 1 hour, which is pretty normal. Was treated with respectful & courteous service from the service adviser. Have been going to this dealership for a long time. I would recommend them for your service needs.

I walked in the dealership and was immediately greeted by a salesman. I told him that I work with the father of one their managers and would like to see her. She was very busy at that moment. So I waited until she introduced me to the salesman she thought would best suit my needs. Ricky S. then went over a couple of trucks that he recommended. Went for couple test drives, probably 6-8 miles each. Both highway and residential which was good for me. I settled on the truck I was interested in and got down to business. Agreed on the right figures, filled out the credit app and gave him my title for the (undesirable) trade in I had. Even if they wouldn't take the trade in, I wasn't leaving without the new Tacoma. Ricky took me back to business offices and introduced me to Jordan who closed the deal like he does day after day. Smooth and hiccups. Afterwards Ricky took me to the truck and proceeded to sync my phone to the truck systems. We went over a few other items and we were done. Very patient with me and knew what he was doing. Thanks Rick

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.