Used 2020 Jeep Grand Cherokee for sale near Newark, IL

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Easy to schedule service. They shuttled me to my home and back and were super fast and on time!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Everyone at every level of the organization - be it sales, finance or service - were extremely professional with a top concern for customer service. We really appreciated this above all else.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Benny deserves a big raise! He was very helpful ! I was nervous because this was my first time buying a new car and he didn’t get annoyed at all my newbie questions! Hawk Nissan is well organized and my Nissan Sentra was everything I hoped for! For my trade in I was given a good deal! $1,000.00 for a Honda CRV with 188,000 miles! It was a good day for me!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Thank you to the service team for your getting me all set for my roadtrip!

This was a great place as soon as I walked in everyone way very friendly and attentive.

Matt is sales was very open and honest. He worked to get the payment I needed!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Motor Cars of Chicago is a great dealership to work with! I purchased a used Dodge 3500 there and was provided a wonderful experience from the moment I walked in the door. Mark assisted me through the process and was helpful and very pleasant to work with! Highly recommend Mark AND this dealership!

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

Absolutely fantastic service from Kelvin. I would highly recommend this place to anyone looking to buy a car.

best i have had buying a car and i do not like buying cars at dealer