Used 2020 Jeep Grand Cherokee for sale near North Kensington, MD

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Fui desde harrisburg PA, y de verdad fue una experiencia �nica, la atenci�n de lucas fue de lo mejor ... calidad humana y muy buena gesti�n, recomendados al 1.000% si van pregunten por lucas .. felicidades a todo el equipo

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Drew in service is a consummate professional. He is responsive, knowledgeable and diligent. I’ll be coming back over and over. Thanks for all the help.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

Edward W. was an incredible salesperson. He was kind, and truly showed concern for me as a customer and making sure that I was happy before I left the lot. He was honest with me when I asked questions, and did not take advantage of me, even though he had the power to do so. I highly recommend this dealership for your automotive needs.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

If You’re Looking To Buy A New Car, RICH Is The Man!! Made The Whole Buying Process Easy And Smooth, Great Communication Step By Step

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

Jason Barrow is amazing at what he does. thank you for helping my family today!

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Jay was great. They helped me every step of the way. I appreciate everything they did for me

Jimmy at Carmart. was absolutely terrific. Out of the dozens of times I have bought a car from anyone this was the most smoothest ever one that I felt no unease about. Jimmy took care of a problem after the sale with no hassles even picked up and delivered my wife while his crew worked on the car. By far the best dealership I have ever worked with. If you’re looking for an honest dealership that you don’t feel will cheat you this is the one.

Jason Schaffer was a great salesman and very knowledgeable about the various models and trim packages found on all of the Silverado's we test drove and had a chance to look at. He was also easy to talk to and honest without any of the typical games most others play. Financing was great as well to find the option and warranties that worked best for my situation. I never felt pressured at any step of the way and enjoyed my experience.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!