Used 2020 Jeep Grand Cherokee for sale near Ontario, CA

Salesman Richard helpful and patience and knoledgeable through process

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Jay, was very professional and courteous he got me in and out really fast!! I would definitely recommend J Star Chrysler Dodge Jeep Ram. Thank you

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I?ve been receiving emails regarding the cars, (MBZ S550 n Audi A8), that I?m currently interested in They have been updating me regarding the vehicle.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

The building is absolutely gorgeous and as soon as we walked in we knew it was going to be a good day. Every detail, from the Bang and Olufsen sound system to the minimalist decor, spoke of elegance and class. We walked over to Robert (Bobby) to ask a question about our visit and he was the perfect person for this. Instantly, he asked a few questions to us and we were on our way. He engaged with our daughter so that she was comfortable as we got down to business. Everything was straightforward and transparent which we appreciated. Each time there was a potential challenge, it was turned into an opportunity and we left happy and satisfied! This is our second Genesis, so we knew what we were buying, we just had no idea WHERE that was going to be. We are in the market for another Genesis in about a year or so and there is no doubt that Bobby at Genesis of Ontario is the one we want to help us with that too! As people of color, it was important to us that we were treated with elegance and class and that's exactly what we experienced. Great job Bobby!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Dealer add ons are extremely high, we were able to work on some of those numbers. Still high after bargaining, but I agreed since I wanted this truck. When Mariah came back with financing option, I come to find out that we can't finance outside, it has to be their financing or pay cash! Can you believe this? After everything done with salesperson, had to wait for finance. Sat for over an hour &1/2. Employess kept walking in & out of finance office, some eating, while customer just waiting.

Amazing service! Caring and attentive to my auto requests. Chris was a tremendous help. He was so patient and kind. Go get a car from STG! I have nothing but good things to say about my experience

It was a great experience and Dom was the best! We will definitely come back for our next purchase.

Salesman Trey made the process easy and fast. I gave him the criteria I was looking for and he delivered even with my not so great credit. No hassle and no xx that I have gotten at other dealers.

Alex was a pleasure to work with throughout the process. When I expressed my concerns about covid he kindly agreed to wear a mask and arranged for the process to be conducted outdoors as much as possible. He also expedited the sale process because he understood that I needed to drive the vehicle back to the SF Bay Area that day. Lastly, he was very knowledgeable about the Suburban that I purchased, and provided me with a lot of great information about its features and benefits. I wouldn't hesitate to work with Alex again, or to recommend him to others.

I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

I recently purchased a pre-owned vehicle from Kar Genie. The vehicle price, mileage, condition and features were as advertised online. In the interest of Full Disclosure a sticker was prominently displayed on the windshield with a clear notice, the vehicle was being offered for sale in "AS-IS" condition. The vehicle could be returned, for any reason,within 48 hours with a re-stocking fee. I was given an opportunity to have my mechanic inspect the vehicle before taking delivery. I did choose to have an independent pre-sale inspection even though I had already accepted the sales contract and made a cash deposit before the inspection was done.  This inspection, which gave me a sense of confidence in making the purchase, was well worth the cost. I was satisfied with the terms and conditions so I proceeded with the transaction. The staff was professional and willing to address all of my questions and concerns. The sales staff did a great job of explaining the paperwork. I appreciated the courtesy that each staff member showed me before, during and after the transaction was completed. Having done my homework I had some advance knowledge of the vehicle that I wanted to purchase. That knowledge made it easier for me to work with the Kar Genie sales staff to get the vehicle I wanted. Due to Kar Genies' commitment to customer satisfaction and based on my resent experience with Kar Genie I would use Kar Genie again in the future.

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

Keshan and Hamsa were Great through the whole process fast and quick will definitely buy again

I recently bought a Lexus after crashing mine. My salesman was so nice he was able to navigate me through it all. I felt take care of & made to feel comfortable in my purchase.