Used 2020 Jeep Grand Cherokee for sale near Sunbury, OH

Richard Norman has been my salesman for my past 2 and now my 3rd Honda CRV. His customer service, professionalism and entire deliverance from start to finish is nothing but excellence. His knowledge of the vehicles is top quality, and he answers all of my question completely. I can be a handful. Richard Norman thank you for making me a priority

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Brought car in for service. Developed a severe problem a few days after. Called Chris told me to bring the car in ASAP. I did. Chris immediately took care of it. It needed a part. It was ordered and repaired the next day…. Thanks Chris and Teresa for the tip top service. Jim Antonio. Customer for 23 years. Bought 3 cars.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Immediately responded to my request, explained I was going to stick with my current vehicle

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I recently had my Kia in for service and worked with service manager Alex Greenland, and he made this experience truly easy and painless. I had a minor concern and scheduled oil change the day of my appointment. They were able to fix my concern the same day and finish everything rather quickly which I appreciate with my busy work schedule.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

Very prompt response. They had just sold the car, but it offered to show me anything else. Very professional and very quick.

Had a great buying experience with this dealership enjoyed the whole process great people!! Would recommend to anyone to buy a car here!!

Recently bought a new RAV4 from Tony. We really hesitated, a huge decision. Working with Tony was awesome! We had previously purchased cars from John Williams, who recently retired. Tony’s personality was a perfect match for us. I would highly recommend working with him! And Gary in finance…wow, what an easy experience that was! We had a trade-in plus cash and it was a no-brainer. He was not pushy with extended warranty and assured us we can buy that in a few months once our finances are better. Difficult to make a major purchase at year end! Thank you Tansky for making our fifth Toyota purchase a pleasure.

We had a great experience buying a new CRV. Salesman, Richard Norman took excellent care of us and made the process easy!

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

had an outstanding experience working with Scott at Germain Ford! From the very beginning, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to answer all my questions with patience and clarity, never making me feel rushed or pressured. What stood out most was Scott’s honesty and transparency throughout the entire process. He explained everything clearly, kept me updated every step of the way, and made what can often be a stressful experience feel smooth and enjoyable. Scott went above and beyond to make sure I was comfortable and confident in my decision, and I truly appreciate the extra effort he put in to ensure everything worked out perfectly. If you’re looking for someone who is trustworthy, friendly, and dedicated to his customers, I highly recommend asking for Scott at Germain Ford. He turned car buying into a great experience for me, and I’ll definitely be back to work with him again in the future.

Great service, Chris was personable and easy to connect with in finding a vehicle right for me

Although i didn’t purchase the vehicle from this dealership. Staff was super friendly, made the experience feel warm and cozy. Would recommend this dealership to others looking for a vehicle