Used 2020 Jeep Grand Cherokee SUVs for sale near Fox River Grove, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Answered my questions, kept me informed and was very knowledgeable about my questions regarding the service to be performed on my Highlander. My SUV was ready when I was told it would be.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

Matt is sales was very open and honest. He worked to get the payment I needed!

They give you the best price without the hassle. Quick and easy. I’d Definitely recommend.

I couldn’t be happier with my experience at Driven Auto of Dundee! I recently purchased a Tesla from them and the entire process was smooth, transparent, and actually enjoyable which is rare when buying a car. Eddie Baker was my salesperson, and he went above and beyond to make sure I got exactly what I wanted. He was knowledgeable about every feature on the Tesla, explained the financing options clearly, and made me feel confident in my purchase. The inventory here is top-notch especially if you’re looking for Teslas or other luxury vehicles. If you’re in the market for a vehicle, I highly recommend checking them out and asking for Eddie. He’ll take great care of you!

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

Jay was great! He let me know all of the items that needed attention with no pressure. Normally, I see Jeremy but it was his day off. Both are great!

Andy was very attentive, patient, and not pushy at all. Thanks Andy for a car buying experience!

best i have had buying a car and i do not like buying cars at dealer

Larry and I had a great experience with Travis Larsen and Warren at Toyota, Kenosha! They took their time and showed us all the features And advantages of the Toyota Highlander XLE. We had a great trade in experience with our Toyota Tundra as well. Thanks!

Excellent customer service hector and mark we great to work with. No haggles very good deal.

The sales women Joanna was very nice and attended us with care. However they couldn’t find the key the day we got the car, they later told us we would receive it 2 days after, it has now been almost 2 weeks since they said they would send it to us and I still haven’t received my key.

i was in and out.. very good experience and i will give my salesman marco torres as much business as i can.. thanks conway imports!

Thank you for getting my cehicle repairs done and workinf so hard to het me out of there to get to where I needed to go.

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!