Used Jeep Grand Cherokee for sale near Mattoon, IL

Overall a good experience with this dealer, but there were a couple of rough spots. They have worked to correct these, and have fulfilled all their obligations on both the vehicle purchase and follow up service work.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Very low pressure sells which is exactly what I like I had a number I wanted for my trade and that is exactly what they gave me .

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

I'll never shop anywhere else!! Salesman Patrick Tingley gave the BEST service! Got me the exact price I needed, filled my tank up with gas and a fresh car wash AND detail before leaving the lot. Super kind! He has my business for life!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Goeckner Bros. have very good salesman. They ask what u want and get it for u. Never have a problem with buying a van. Service dept. is very good too. Always reliable.Always have a van if yours in in the shop.

This is my 2nd Jeep Grand Cherokee (previous one was a 2016), and I absolutely love it. Gives a very smooth ride. The vehicle feels very sturdy and solid, which to me is another plus. Disappointed that it didn't come with a cargo cover though!

I?m happy with my purchase. It was a fairly easy process. There were a variety of vehicle to choose from.

My husband and I love our Grand Jeep Cherokee we purchased from Chrysler, Dodge, Jeep of Winter Haven. We love everything about this vehicle. Matt is our Salesman, and he did everything he could to get us in a Jeep we would like. I highly recommend this company.

Overall GREAT experience! The sales staff is wonderful and finance was a breeze! A no pressure dealership for sure! They also have a great service department and collision center with LONERS!!! 5 STARS

Second lease on a Grand Cherokee. Different than my 2021 in many ways. The all wheel drive makes the steering more sensitive. Tricky parking brake and much smaller layout of gauges in dash. No Sirius satilitte radio. Seats are harder. Overall better than the 2021.

We recently purchased a 2022 Ford Explorer. A service light came on, and we brought the vehicle in. Excellent service! Kept us informed of the problem and when parts were available. Everything ended up covered under the extended warranty. We were extremely pleased with the service department!

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

I was unsure if I would like my car in person and only had a break in my day to go drive it. Matt and Steve made sure I had plenty of time with the car and held off on the necessities until I could have more time to look everything over and complete the paperwork (in other words they allowed my concerns drive the interaction).

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I was looking for a new car and was looking at local dealerships. I knew several friends and family members who purchased from Pilson's so I figured I would give it a shot. I looked at their inventory online and found several cars I was interested in. There was one in particular. I went to take a look at it and met Nicole Jones a sales representative. She showed me my options in my budget. I was pretty nervous because I don't have the best credit and my current car I didn't think was worth very much. I was on a tight budget but Nicole said, "Just wait. We have something for you." She then showed me another car and I instantly fell in love. I had a bad car buying experience with my first car so I was pretty anxious about starting the process over again. Nicole made me feel comfortable every step of the way by thoroughly explaining everything. She had other customers in the store but never let me feel neglected. I worked with her all day and somehow with her magic, she got me approved for the car with monthly payments I could handle. It felt like she was a fairy godmother! She made me feel so comfortable and so excited about buying another car. I highly recommend Nicole Jones to anyone who is shopping for a car at Pilson's!

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

Salesman Peyton was great to work with. I didn?t really know what I wanted other than I wanted a truck and my budget. Brought several things out to show me until we found something that checked all my the boxes. Would have given Customer Service 5 stars, but finance manager wasn?t very personable, almost rude when I asked a question.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

In all my experiences in buying vehicles (around 50 years) I never had a more accommodating and excellent experience than with Pilsen . My salesman was top notch knowledgeable in everything from finance to delivery. I purchased a 2011 Chevrolet HHR . What put these folks over the top was several days after purchase I had an issue with fuel leak being it was 4th of July holiday I couldn’t get it to them I live in Newton Illinois. So that being said a very reputable mechanic in town repaired it the bill was 416.00 dollars. Upon contacting Brian G . The salesman explaining the situation he talked with General manager they agreed to pay for repairs even though technically they weren’t liable . But did the right thing sent me a check for the repairs which I received several days later I was overwhelmed with appreciation. I am retired and live on fixed income so this was huge I can’t thank them enough. Ted Barnhart very happy customer

Bought one for my son for college. Had 108K, now as 190K. Can't complaint. Safe, reliable and very comfortable. Did have to replace the oil cooler assembly, but that's a given on a 3.6. Other than that, tires, brake pads, the usual. It's been a winner.

We just bought a 2023 JGC Limited for my wife. I had to decide whether to trade in my 2015 Caravan with 50K miles, or her 2011 JGC Limited with 93K miles. Which would you decide to do? I chose to keep the Jeep and I think I made the right choice. The Jeep has the Hemi and fully loaded. We bought it new in 2011 and she treated it with much love. She had a few minor problems and it looks like new. My plan is to keep her to 200K+ miles. I love the 2011 style even better than her new '23. And there is the HEMI. I would not hesitate to buy a used JGC with the Hemi engine, BUT it would have to be a one owner with service records.