Used 2021 Jeep Grand Cherokee L for sale near Broadview, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Every Jeep I've owned has been great. I never could understand where the negative reviews come from... I'd buy a Grand Cherokee Limited before any European SUV. The quality surpasses anything the Europeans sell at this price point. So does the service.

I cried about the price of my tires but to know they are covered was a big load off my shoylders

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Very nice dealership, kind courtesy, and knowledgeable people. Fair offers and good inventory, definitely willing to bend over backwards to earn your business. I would recommend.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

I cannot say enough wonderful things about Napleton's Palatine Subaru! Our sales consultant, Elane Menezes, was phenomenal every step of the way. The car-buying experience and service have been fantastic, and they have earned a repeat customer for life.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

Exceptional customer service and quality of work is impeccable. Very satisfied and will be back .

5 stars was a good place and answered all the questions that I had about the car

Awesome service from Jose!!! Very patient and kind. Explained every detail. All dealerships need a Jose!

It was my first time at this dealership and will return for future repairs.The service representative kept me informed which made the process smooth and quick, with clear explanation.

They were excellent!! Quick and easy and very knowledgeable. Traveled two hours and it was worth the drive

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

Awesome car buying experience! My daughter's first car and they made the process quick and easy. Rami and Jacob are the best! From the show room to the car selection... they show class, care, and luxury. Would definitely buy from here again.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

best i have had buying a car and i do not like buying cars at dealer

Experience overall was very good, salesman wasn't pushy and worked very hard to negotiate a deal I was happy with. However, the dealer should update their website more frequently, as both of the cars I was interested in were sold.