Used 2016 Jeep Wrangler Unlimited for sale near Pasadena, CA

Anthony was very helpful and patient. Also went out of his way to find us a good deal, thank you guys so much !

The dealer and sales people everyone was amazing. G was awesome! He stayed late and worked with me through everything! I could not have asked for a better experience with everything that happened this day.

Very comfortable seating & leg room for me (6'4"), but my wife has a hard time climbing in with its lift and 35's. My only problem is the shifter is, as described in all reviews, rubbery. It takes a determined shift to get "reverse" to go without grinding. And, it doesn't like shifting too soon. You have to tach out every gear when accelerating to highway speed, or it will dog down. While complaining, the back is difficult to access with my zippered rag-top. Otherwise, I love it. It's beautiful, quiet (for a Jeep), drives smooth at high speeds, and will climb a tree (almost). My JKU gets 18+ mpg and the seats are very comfortable on a long drive.

Pretty great experience overall. My sales representatives Maria and Rene were very helpful, answered all my questions and made the whole transaction quick. Highly recommend STG Auto!

2016 Jeep Rubicon Unlimited $27,000 40K miles, Leather Seats, Heated Front Seats, Rare Parts 2.5 Ton Steering, Rare Parts Adjustable/Rebuildable Ball Joints, 3” Skyjacker Lift, 35” Pro Comp Wheels 35” BFG All Terrain Tires, Rock-Slide Engineering Gen 2 Sliders, Rigid heated Led Head Lights, Rigid 3” Pod Spot and Flood Lights, Rear Flood Lights, Teraflex Spare Tire Rack, Smittybilt 9500lb Gen 2 waterproof Winch, Molle Rear Door Rack with Storge Bags. Branded Title/Salavge I purchased and made this jeep into a crawler. This last year I have developed several additional health problems. Making it harder to get into my jeep. Not sure why it was totaled by the insurance company because it was sideswiped on the right side with damage to the fender and front door. There was no damage to the frame.

Alex G is probably the most helpful car salesman there is. Not only did he make sure to really do everything he could to get me a great deal on a car I actually wanted, but as a first time car buyer no other dealership or car salesman wanted to seriously help me, but he did. I can’t recommend Alex enough at this dealership.

I have always wanted a Jeep and it was a time in my life I could and I love it! It is very fun and sits up high for me and I feel very safe in it!

G.M. Maxwell, at Santa Monica Chrysler Jeep Dodge operates this dealership with true integrity! G.M., Maxwell, is truly an asset to this dealership! With his cool, calm, professional attitude, he was able to help me through a distressing discovery with my 2023 Charger. G.M., Maxwell, was polite, professional, friendly, and very knowledgeable about my concern, thanks to his kind attitude and the great advice from GM Maxwell, I will continue to buy all my Dodge vehicles from this dealership and will continue to highly recommend them to all my family and friends!

I really like my Jeep. It is my daily driver, around 52 miles round trip. I have also been off road numerous times. Take family or friends off road and they love it. Have upgraded many things including 2" lift, new front bumper, new control arms, new 1- ton steering kit, LED headlights, LED bumper mounted fog lights, new floor mats throughout, wheel spacers and many other minor changes. Had a Mustang before, the Jeep is a lot more fun!!

Much Better Than Expected! Worth the Drive. Purchased a 2014 Toyota Sienna I drove several hours to this dealership to check out a specific 2014 Toyota Sienna—and I’m really glad I did. My salesperson, Chris, was outstanding from start to finish. He was extremely responsive, easy to work with, and genuinely honest. He answered all of my questions quickly and clearly, and was very personable without being pushy. The car was exactly as described, and the buying process was smooth. A day after I brought the Sienna home, the check engine light came on. I was obviously concerned since the sale was already finalized, but Chris immediately told me to bring it back in. The dealership diagnosed it as a faulty sensor and replaced it on the spot with OEM parts at no cost. That kind of post-sale support is rare, and really impressed me—they stood by their product 100%. One thing to note: there are dealership fees totaling about $1,400, which in my case were not negotiable, HOWEVER, the fees do include services like LoJack protection and a paint/interior protectant, so there’s actual value provided—not just markup. Also, if you look at the bottom of the ad, the dealership does mention that they are included. Overall, I’m very satisfied with my experience. The car is running great, the team was professional, and Chris went above and beyond. My experience was much more positive than the online reviews led me to expect. If you're considering buying from this dealership, I highly recommend reaching out to Chris!

It?s was very warm and welcoming the person that helped my his name was VIg was very polite and helped me with all my questions

The Facility was clean and the customer service I received was top notch! The thoroughness of which I was notified and constantly in contact with provider was amazing. Nothing I experienced before.

I went to my local Dodge dealer near Santa Monica, and apparently they were too busy to help. Talking to them, they didn’t seem capable of doing anything other than changing the oil on cars, or selling them way over MSRP. I have been putting off getting my car serviced for a while as I had been dreading the car dealer service ‘experience.’ I need not have worried. I was met at the Ellis service entrance at the time of my appointment by Jerry the manager. It was a great welcome and he was super helpful and positive. He made had sure I knew exactly where to go. I then proceeded to the service desk where I was met by Eder. We d discussed a few things that my car needed and did the paperwork. The service really was amazing and really fast. A few hours later Eder called me and went through the specific list of things that needed doing. He managed to get most of it covered by the warranty, and gave me the choice of what was and what was not essential of the remaining items. He gave me a fair set of options and prices. It was also great to find out that Eder is really knowledgeable, it like I was speaking directly to the mechanic. Throughout the process, the communication by text and phone was really fast and impressive. I seriously wish my local dealer was as good as the guys at Ellis. Fortunately, I am happy to travel to the other side of town to have these guys look after my car. The level of service and the quality of work was exceptional. As was the final modest price for the additional work done. 12 stars out of 10. Nicolai

In house financing was needed to leave with the car, gotta be transparent with your sales people about pre approvals and what needed to get going.