Excellent service and sales!
November 6, 2018
On Monday, January 9, 2017, on the third day of a 1350 mile drive from Northridge, California, to Kalispell, Montana, I lost control of my 2006 Saturn Ion on Highway 83 under snowy conditions 80 miles south of Kalispell. I survived the accident without a scratch even though my car rolled over once while sliding 35 feet down an embankment and landing on the driver's side. My car, once towed to Kalispell and evaluated, was determined to be totalled by my insurance company. I had not bought a car in ten years, so I had no idea what I really needed to have, and what I could afford. Because I had been impressed with the maintenance service on my Saturn at Eisinger Motors over the course of 30 months, I chose to visit this dealership to find a replacement vehicle. My first visit was later that week, just before closing, when I met Anthony Juliano, and we set a time for me to come back before the week was over. We spent most of the day together test driving new and used vehicles that might fit my needs. There was absolutely no pressure from Anthony. Instead, he was extremely patient, friendly, and knowledgeable about his vehicles and in assessing my needs in ways that I hadn't even thought about. Interestingly, after considering several cars, the first car we looked at became the car I decided to purchase. Finance was arranged that same day, and I drove the car off the lot the next day. The entire process was efficient and painless. Anthony made it that way. Although I was convinced at the time that I had made the right choice, the more I drive the car, the more and more satisfied I am with Anthony Guliano, Eisinger Motors, the process, and, of course, my new car. I must add that among other possible programs for purchasing a vehicle, I went to Eisinger Motors because of the service they had given me on my Saturn. In the final analysis, if the product is good (which it is at Eisinger Motors), then the rest is really all about the service. That's what brings customers back...just like me. Thank you, Anthony Guliano! You went above and beyond...way above and beyond!!!