Used Kia Niro EV for sale near Roxbury, CT

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

My wife picked up the top of the line version used a year after it was released for under 40K. We have a level 2 charging system in place at home as we anticipated getting one EV. We immediately did a road trip from Denver, Colorado to upper state New York. I knew enough about EVs to know we'd be taking our time and learning as we went. We had some close calls as new EV owners, but always made it to our next level 3 charging station. We made it through some flooding roads in Chicago and our return trip was even faster as we'd learned much from the drive out. I loved the car so much I found the exact make and model (different color) and bought it six months later for under 30K. I wouldn't recommend anyone else road trip unless you've got time to stop frequently, but I use this daily to and from work as well as local excursions. I've had many vehicles over the last 30+ years and this is the nicest, most intuitive & fast (never leaving Eco Mode). I think the reason many are currently hitting the market and substantially lower prices than that initial $48K is most likely a leasing situation, so take advantage of the prices dropping on these very rewarding EVs.

Friendly met my needs and made sure you came first.. Also my car back cleaner then when I left it with them

Great car for trips around the city. A blast to drive. Good range. Maneuvers really well in tight spaces. I’m 6’ 2” and there’s plenty of room in front and back seats. Easy to charge. Inexpensive to maintain. However, the bench seats are extremely uncomfortable. Back up beep is way too loud and annoying. Not worth the price unless there are substantial state and federal incentives.

I highly recommend servicing at this location - they are incredibly communicative, fair, transparent, and efficient. They get work done quickly and provide exceptional customer service.

When using cruise control and limit how many car lengths between you and car in front of you, it does serious sudden slow down which could be dangwrous with someone right behind you. Otherwise great car, one of my best ever.

Thank you, for explaining all features, a Beautiful car and excellent service, a must to buy!

Overall an amazing car. 36,000 miles in just over 1 1/2 years (about 2,000 miles per month). Handles wonderfully, zero repairs so far. Gets 3.5 miles/kW on average in the NYC area - worst in winter, best when using no heat or AC in stop and go driving, but 3.5 is the average. Points taken off for reflective surfaces in the cabin that can blind you when sunlight hits them at the "right" angle. Some stupid head-unit and HVAC quicks (which car doesn't have them?), including settings that -should- stick when re-starting, but do not, and poor control of instrument lighting, which is not consistent across the dashboard. Lots of cargo space with rear seats folded down, and ample legroom in front AND back for passengers. So, I do love the car and love driving it. Would easily consider another Kia EV in the future.

They take of me and my car, always, gee, they even treated me to lunch while I waited the 2 hours to do my car.

Great experience with this dealership. My sales agent Zach K made the whole process very easy. Very knowledgeable and always on top of getting back to me in a timely manner.

The car is great to drive. Has a really decent range for being an electric vehicle. Manufacture states 239 miles per charge but I get 254 miles per charge. Quest, smooth and relaxing drive. Has plenty of power and option. The back seat as a good amount of leg room and I am 6'2". Recommend this car to anyone.

My Salesperson was Craig Adams, He listened what i asked for and did not try to oversell me. He searched for the exact color I wanted. Customer service was over the top as my car was totaled and I had no transpiration. He picked me up at my house and drove an hour away to my bank to make it easy for me. If it had not been for Craig I would not be in a vehilce that I love.

We've had our Niro for just over a year. That's when we got the notice that Kia Connect "Ultimate" the tech package was being disconnected. We no longer have remote door locks, remote starting and other features unless we're willing to pay $150 -200 per year after dropping $40,000+ for these features. This must be their definition of "service after the sale."

Picked up in February 2022. Great commuter car, 200 + miles per charge, but lack of level 3 charge stations restricts long distance trips. Even in Economy mode car can be QUICK off the line! Driving / handling is good. Quick start in a turn, front wheel torquing can be an issue but this is with any front wheel drive car. No inside release for charge door. Have to get out, open charge door then go back to drivers door to lock the car doors. Charge door on front of car so it can get snow packed in winter. Not tow or bike receiver rated. Bottom line: Fun & economical car to drive. Enough head & shoulder room. Comfortable drivers seat. Gauges/ dials / buttons EASY to figure out. Regen brakes and paddle shifters take a bit to adjust to. If Kia gives the Niro a tow rating, I would buy it again.

Went in and left in the car we went there for. They worked to get us the payments we wanted. Also said they would do a checkup with us in 2 weeks. Not quite 2 weeks yet but I?m sure they will keep there word

Amazing performance. No need for shifting with electric vehicles so acceleration is immediate. The weight of the battery keeps it grounded so you don’t miss the unneeded equipment of a gasoline engine. Just need to install a power source at home and charge up overnight. Once you do the math and deduct the expense of gas from the price…it becomes the obvious choice for you and the planet. Fab features like Smart Cruise and Auto Hold make driving FUN. Don’t overlook this one!

Professional associates, professional process, excellent experience. From start to finish, the dealership exceeded all expectations.

Performs flawlessly but charging technology is badly designed and takes too long. If Kia had their own chargers like Tesla, that would be better. But they don't.

The internet manager and staff did a wonderful job in setting up appointments, finding the right car and communicating.

so much going for it that it is sad that the dashboard panel was not thought out. The air conditioning and the media controls are inexplicably linked. Every time you want to turn the radio on, you will turn on the air conditioning. It is bonkers and it's not useful. If you want to install a phone holder you will not find a good place as all useful information is on a panel that would hold the phone. Who designed this? Fire them.

Good experience with Scott Child at Hyundai. Good company to work with. Have been doing business there for many years.

We had a 2020 Niro EV. So we have had experience with Kia's product. Very nice job on all points for this next generation EV. As it's use is for commuting, we are more than satisfied with the style, controls and comfort for what we use it for. The interior is quite amazing in size compared to its overall dimensions. Our town has its own electric division so the rates are fairly low. Our commute is about 8 miles a day, and I usually charge it when it gets to 50 or so miles left in range. So we use about 200 miles of range, in a months time, and recharge is roughly 7 hours, overnight. The electrician that installed the level 2 charger, figured that at max draw on the charger the cost is $.70 per hour. So for 200 miles about $5. cost. Yes this as the last Niro, hardly puts a bump in the electric bill. So for this usage, it works very well for us. And again this 2nd generation Niro is very nice.

Misty was great in helping me decide on my car and showing me why I should decide on buying so id say whole experience at Ferman was bestbi ever had in buying there

If you want a class A experience for service/repairs, I highly suggest you ask for Luis Lagarda. When he called at 7:30 am, Yes, called first thing, in the morning...He was very patient in listening to me explain the concerns I had with my truck. Was very informative as to the initial estimate, and as to what he thought might be the cause of my concerns. He had promised to keep me posted on the progress throughout the day and he truly kept his word. Not only had he found and fixed all my concerns, he also noticed a recall that hadn't been addressed, so he took the time to take care of that as well.. AND, I had my truck back the same day.. Thank You Luis for an extremely pleasant experience!!

Great inventory selection, Knowledgeable staff, Easy to work with. some follow through, eager to earn business

My brother Lamont Lewis was amazing and made my first car buying experience worth it.

I own a 2023 Niro EV Wave trim in Snow White Pearl with a Grey aeroblade and light grey interior. The first thing to comment is that this car is beautiful. It is sleek, aerodynamic, with exciting touches. But it is also a bit unassuming. This is not a car that will blow away people on the street. But it is still an undoubtedly striking vehicle, with just enough personality to stand out, and just enough sensibility to blend in. The interior is strikingly simple but loaded with features. The screens seamlessly integrate into the dash, instead of protruding out as if they were just glued in place. The buttons stay flush with the panels, and the center console area is spacious, with cupholders that can easily be closed or opened, which makes fitting a 32oz bottle in this area simple. This is a minor detail, but in most cars, my water bottle will sit awkwardly on top of the cupholders, or find itself laying on the floor of the passenger seat. Having it safely stowed beside me is a nice touch. Interior features are loaded. The heated/ventilated seats are very quick to provide the comfort you need, as is the heated steering wheel. The buttons on the steering wheel allow for all the controls you need while driving at your fingertips, such as calling up voice assistants, answering calls, adjusting volume, skipping songs, and controlling the driver assistance features. The controls for climate and stereo on the dash rely on the same screen, using a simple button to swap between them. This may be confusing at first, but it is an elegant way to simplify the design of the dashboard, minimizing the total amount of knobs and buttons. The wireless charge point works great, and I love the warnings that a device is on the charger when the vehicle is switched off. Same with the warning to check for items in the back seat. When you put this car in drive, you will not be pinned to your seat, especially in Eco mode. But you will feel like you are controlling a vehicle that is stable and sure footed, with excellent traction, and plenty of acceleration to reach highway speeds long before the end of the on ramp. If you do need a bit more pep, altering the drive mode to Normal or Sport created an immediately noticeable difference in power output, but in most day-to-day driving, Eco will be sufficient. Once you get up to speed on the highway, the adaptive cruise control system will pretty much do everything for you. Set your speed, and set your preferred following distance, and the Niro will maintain your speed with ease, and even slow the vehicle all the way to a stop without ever needing to put your foot on the brake. Press the steering wheel icon, and you will engage lane centering, which will help keep the Niro centered in your lane. Just keep your hand on the wheel, but Niro will handle the driving. THIS IS NOT SELF-DRIVING. I must make that clear, because when there is a crack in the road that has been sealed and is cutting diagonally across your lane, the vehicle can mistake this as the lane line and will steer the vehicle along this diagonal. By holding the steering wheel firm, this is easily overridden, but it is critical that the driver recognize that this system is not perfect. It is, however, very useful for long drives, such as my typical 30-min highway commute. Another wonderful feature is the Heads-Up Display, which shows your speed, and critical information about your drive, including which systems are active and during cruise control, the HUD will go beyond showing blind spot indicators, showing white boxes that represent the vehicles around you as they pass by, so you can see exactly where the nearby vehicle is. I highly recommend this vehicle to anyone looking into an EV that doesn't want something too bold and expensive. This is the EV for people that just want something solid, reliable and exciting, while being practical and unassuming.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Great sales associate and manager. The car was exactly as described and all went well in the sales process. Thanks for an easy transaction and great car.

Amazing the best service wonderful peoples willingness to help you find you a nice vehicle at A affordable rate and price, very nice people take there time and let choose what you like and try there best to help you get that vehicle purchase

Going electric is a fascinating experience, You drive by gas stations and realize, they are a thing of your past. This car get every good mileage. I have seen 300 miles after a charge. The drive is so quiet and the interior feels rather luxurious in some ways and quite baffling. in others. The complex electrical system has an air conditioner/radio switch that is completely annoying.Every time you turn the radio on, if you're not in the right place, the air conditioning goes on. This happens perpetually. The entire system requires two ro three reads of the manual—it is not intuitive. Another dislike is (it can be turned off) is the steering wheel switch that shudders anytime you make a lane change—there have been times when the sense of control is lost—not a good thing! The entire right side is given to some Las Vegas type light fixture that can change colors. It's a wasted space, though passengers comment and seem to love it. All in all, a good car, pricey compared to similar cars, but a timely choice.

I cannot thank Jacob Schlee enough for the work and effort he put into getting my husband and I fit for a new vehicle. We came in not knowing exactly what we wanted, and left with exactly what we needed, AND in our price range. He stayed late to make sure that we found something we loved. We get to go get the keys today and could not be more excited!! Thank you Jacob!!