Used 2020 Kia Optima for sale near Okatie, SC

Service manager Elliott Heaney did a fantastic job! My 2010 RAV4 had to be towed in for service due to a roadside breakdown on June 5. When I first talked to the service scheduler they said the soonest they could work on it was June 21. Later that day Elliot called me saying they received my vehicle from the tow service. I described the problem and the service date to him. He said he’ll try to at least get diagnostics run on it to see what the problem was. When We talked the next day he revealed the problem and said they’d try to work it into their schedule. Long story short, my RAV4 was repaired and ready for pick up on June 21. Elliotts customer service exceeded my wildest expectations and was second to none!! It was the best auto service experience of my life!! Thanks Elliott!!

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

Every person I talk to there was very nice and answered every question I asked, very friendly. Very clean place, they always have been great every time I go in there.

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

I just want to say that I had a very professional customer service experience with Ryan Ramdass and wanted to write a review to express my gratitude. Ryan and I had an issue that we had to address and resolve over the phone and he handled it very professional and cautiously. I would recommend Ryan to anyone who is searching for their next Chevrolet! He is a top notch salesman in my book. I his straight forward and to the point and says it like it is and I appreciate that about him and our conversation. Ask for Ryan when you look to purchase your next car he will not let you down. Aaron...

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

I have experienced nothing but great service from this dealership. I've recently purchased a 2025 vehicle and am sooooooo thrilled! From Joe M., Jean Claude, my salesperson Diana to Pete in Finance......all were magnificent!!!!!!!! Thank you Burlington Kia! I will be back!

I got the 2020 KIA Optima S trim. The car is great! This is my first car and the safety features helps me out a lot. The backup camera works really well thankfully because I can’t see see anything out the back window lol. I’m in the military so I drive her around a little more often than usual. The car holds up well. The car is very comfortable as well I drive her back home (15hrs) and have no issues at all. The fuel economy is great as well get around 530 miles on a full tank. The car is not a race car so I wouldn’t expect that kind of performance. That being said she is pretty fast and handles great! I got mine in 2021 for about $24k with around 23k miles on it. For the money I’d definitely say it’s worth it.

Service was on time and I discussed service needs with advisor,he was helpful and got my car done quickly. I requested nitrogen fill in tires but I noticed the tire caps were not changed when I got home. I sent email asking about green caps but no response.

Loved the Optima after upgrading from a Forte due to highway issues with it. Lots of room, dashboard has all the bells & whistles you could want. Quick pickup, gas mileage is great if you aren't using the A/C which burns gas fast. It's a great car and I loved it! Unfortunately turning it in after nearly 3 years due to mechanical issues. Battery went after 1 year of use, starter just went on it 2 days ago, collision warning system keeps shutting down while just driving with error message. Everything was covered under warranty, but I never had these fast problems with my Toyota's. Trading it in tomorrow for something else. Plus they did away with the Optima line.

once again, I went into this Kia dealership for a mileage performance for our KIA Seltos. As always, Marshall was amazing Car was promised at 2 o’clock and he called me at 1:59. You can’t get any more exact than that. Everything was done on the car to perfection. There’s a reason I bought seven cars from this dealership. They’re simply the best

They were very accommodating. Knowledgeable and willing to share information on the car. Very friendly and walked you through the steps easily.

Great place to get a car! Shannon was friendly, and got me in the most perfect car. Thanks, shelor!

Jimmy Knox is whom to ask for when visiting Jerry Hunt Auto. Jimmy is an experienced pro. We have done more than 1 deal together and everything was in black and white as expected. No tricks....just straight forward dealing.

Thomas was very helpful and friendly. Thank you Thomas, Thad, and the rest of Napleton.

Awesome experience. Coming from out of state they made it quick and easy. Would definitely recommend.

Edgar was very easy to deal with & went out of his way to way to help. His reply to my email about the car was incredibly fast and helpful. I love my car!!!!!!

I would recommend Sheryl to anyone. We just bought our 3rd car from her. We love working with her

Salesperson was very helpful and knowledgeable. Gave me the information I requested and answered all my questions.

Great Service Department. Highly recommend Service Advisor, Dexter Alexander. He's always polite, professional, informative, answers questions, and makes sure the car service goes smoothly. You can count on him to get the job done.

Great communication and friendly people. Although the buying process was a little sketchy. If you DON'T FINANCE through them, there's a $1500 fee. In my instance, when I looked at the car the price was $X, when I went to purchase the car, it was $3000 higher (10 days after the initial inspection)...Look and BUY BEFORE the end of the month...(I looked on the 28th and bought on the 10th of the next month). They DID NOT honor the original price, and I showed them a screenshot of the price change. Financing was easy and the manager was very friendly and honest. He just couldn't adjust the price but offered deals on other packages (maintenance and service). Ultimately, I didn't mind paying the extra 3K because I asked and they agreed to replace all 4 brakes (about $6K) so if the car didn't need that I think the manager would have budged...or I would have waited for the end of the month again and possibly miss out on the car. Again, both managers and the salesperson were very helpful with great communication and I would buy from them again. I would just insist on the price or walk away.

I really like this truci and Apple Valley F50 ord did a great job including delivering the vehicle to my home approx. miles from the dealership. I appreciate the great service given to me from the sales group to the finance group. Thank you again, Jim

Amazing, fast, cost effective service. Easy to schedule the service. They got me in and out within 1.5 hours for a standard oil, tire rotation and air filter change. I love that I can drop off at 7:30am. And still get to work by 9.

Thankyou Lima Auto Mall Service department I took my 2016 Chevrolet Corvette in for a oil change. I had wrong date wrote down for oil change Keith in service got me right in. These guys know there Corvettes and everyone is always so freindly. Thanks guys great job as always!

The paperwork took some time but now I see why. We are very happy with the car but a few issues came up....brake fluid was low causing the brake pedal too pulse. A quart too much engine oil. Windshield fluid was empty.