Used 2020 Kia Optima for sale near Tustin, CA

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

Great experience. Simple and easy. Great staff. Definitely would recommend.

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

I had a great experience at California Motors Direct. Eddie was incredibly helpful and made the whole process smooth and stress-free. I had my toddler son with me, and the team went above and beyond to make sure we were both comfortable during our visit. They were professional, patient, and very accommodating. I truly appreciated the excellent customer service and would definitely recommend California Motors Direct to anyone looking for a positive car-buying experience.

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

I got the 2020 KIA Optima S trim. The car is great! This is my first car and the safety features helps me out a lot. The backup camera works really well thankfully because I can’t see see anything out the back window lol. I’m in the military so I drive her around a little more often than usual. The car holds up well. The car is very comfortable as well I drive her back home (15hrs) and have no issues at all. The fuel economy is great as well get around 530 miles on a full tank. The car is not a race car so I wouldn’t expect that kind of performance. That being said she is pretty fast and handles great! I got mine in 2021 for about $24k with around 23k miles on it. For the money I’d definitely say it’s worth it.

I recently bought a Lexus after crashing mine. My salesman was so nice he was able to navigate me through it all. I felt take care of & made to feel comfortable in my purchase.

Loved the Optima after upgrading from a Forte due to highway issues with it. Lots of room, dashboard has all the bells & whistles you could want. Quick pickup, gas mileage is great if you aren't using the A/C which burns gas fast. It's a great car and I loved it! Unfortunately turning it in after nearly 3 years due to mechanical issues. Battery went after 1 year of use, starter just went on it 2 days ago, collision warning system keeps shutting down while just driving with error message. Everything was covered under warranty, but I never had these fast problems with my Toyota's. Trading it in tomorrow for something else. Plus they did away with the Optima line.

Al’s one of the best salesmen I’ve came across..His customer service is outstanding!! He will get you in whatever vehicle you want..Thanks again Al for getting me in a 2022 dodge challenger BRAND NEW💯

I bought a 2017 Kia Optima, my credit was a bit challenging was ready to give up until I came across metro auto. Called in I got an appointment the same day . About 3 hours I came out with a new car . Thank you metro auto team !

My experience there was good. I went to go look at a honda accord. But I felt in love with the Toyota Camry. Everyone was nice and offered me and my mother water. I really appreciate that everyone there has good customer service.

Thank you Yocelin for making this fast . First time buying a car didn’t know what to expect but metro auto made it super easy

AMAZING DEALERSHIP! I recently bought a car here from Moe and I'm a satisfied customer. I will refer all my friends and family to buy cars from Moe at Metro Auto

Got a wonderful used Fiat from Chris. The experience was good and got in and out in under 3 hours. From stepping on the lot to driving away. Was the most stress free car buying experience I have ever had.

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

Good price’s, great service, speakers in Spanish, patient, clean lot too. Adan and Erik were friendly with good service. Thank you for your service. Also if we recommend someone we will get money award

My daughter has been going to college and saving for her 1st car. After countless days of researching she stumbled upon Regency USA with a car she liked. After the initial phone call to RICHARD, we felt extremely comfortable to drive 44 miles to see the car. When we arrived there was no pressure, he treated the entire family in a friendly way. Buying a car during covid-19, is a new experience for everyone. Richard and the other members of the staff were completely understanding. Highly recommend to give this dealership a call

Service adjuster Christopher is the best. Very helpful, very nice, great customer service over all.i will always ask for him when i need to have my car serviced.

Nate was the best he definitely went above and beyond and made sure I was getting everything that i wanted he also went out his way in told Me personal stories on the cars what I wanted to give me a better visual of the car and if it was for me , he didn’t just try and tell me what ever to get me to buy what ever he made sure to get me to buy a car that I truly wanted so Nate ! Was the best and I would definitely recommend him for a confused car buyer . Thank you

The person that I had an appointment was not there because I was early. Someone else assisted and he was very nice and helpful. When we got in the car that I wanted he showed me different things about the car. He also let me take it for a test drive by myself.