Used Kia Optima for sale near Addison, TX

I would like to appreciate the support provided by Desmond during my service maintenance. Desmond was very helpful and made sure to get the required work done in timely and accurate manner. Keep up the good work!!

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

Rachel in the service department is always beyond helpful and knowledgeable. Great service as always.

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

Perfect balance of comfort, performance, handling and cargo. Best car I've ever owned. Looks great. I get positive compliments on it's looks all the time.

We bough this car used in August from a Nissan dealer. There were some hidden problems that unfortunately the dealer did not disclose right away. Window regulator apparently are a problem with this car as well as engine burning oil prematurely. I performed a two-day cylinder soak and upgraded to a higher quality oil and the oil burning is no longer an issue. Apart from these problems, the car has been great for us. No other issues and the EX version is really loaded (it even has ventilated seats). Multimedia gets slow after being updated, be aware. But updates adds some features like, for example, lowering the fan speed when you get a call or ask to read a message. It is compatible with android auto and apple car play, not wireless but you can get one of those adapters.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

I bought this car used from friend they did have motor problem but they bought it new so kia replaced motor and my daughter drove it couple years then when she graduated I took Kia and bought her new car for her and grandkids and I have been happy with it. It's my everyday car because it gets great MPG. It's got 160k miles about 50K on new motor. So far no issues just keep her up to date on oil changes and stuff. It's 1st Kia I ever owned and I would definitely give them another go if time to buy another vehicle.

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

There's pro and cons with this car. I love the fact that this car is very good of mileages save so much fuel , I lived in San Antonio and we drove this car with full tank to Corpus Christi its about 2 hours and half, almost 145 miles away, then we came back still have half full of a tank. My deslike about the car is the front passenger set, its kinda very low and there's no other way of adjusting it. ( Blind spot)When changing lane specially to your rare left side ,you literally turning your head making sure there's no other vehicle. Other than that??The car is good to drive.

We really enjoy working with everyone at Galleria Chevrolet. Matt Hewison and the rest of the team is always very nice and helpful.

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

Very happy with this vehicle all the way around. Rides nice very comfortable for long distance not bad to travel in. Plenty of pick up also pushing Sport button the vehicle speeds acceleration is quite good.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

I love my optima but sunroof guide is broken little part is coming out and hitting my grandson head now I can use I put black tape because is not close right I go to the dealer and he said I need to fixed asap also associated from there love my car is so clean please I need help is my family car also I take my wife for doctors appointment she have stage 3 leaver

Everyone we came in contact with were great and went out of their way to be nice. Very accommodating to me and my friend who is very Indecisive. Great bunch of guys and will highly reccomendations!

This is now the second optima I have owned and I have to say that I am truly impressed with how KIA has improved over the years. The leg room in this car is fantastic and it's quite comfortable on long rides. Handles nice, has nice acceleration, rides smooth, it's great on fuel, and has very few problems. The interior gets some criticism from some consumers but what I love about it is that it sacrifices flashy exotic dashboard designs for genuine comfort and space. I would argue that the value of the newer optima models exceeds that of the almighty Honda Accord or Toyota Camry. I literally love driving this car and I miss it when I'm riding in someone else's car. The only issue I ever had was with my last optima, which was a knock sensor issue. Kia fixed it free of charge rather quickly and gave me no problems at all about it. My current one has over 50k miles and runs like brand new. You can't even feel the motor running when it's idling. I would recommend this car to anyone looking for more bang for their buck and for anyone who has 1-2 kids.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

I've had my Optima for nearly a year now and nothing bad has happened so far, in 10 months I've put on 13,000 miles; from 74,000-87,000 miles and I haven't experienced a single issue. It looks good, runs reliably, and is comfortable on long drives. However, I feel that the acceleration is a little slow but hey, I'm 19, every teenager wants fast, but I'm really happy with my Optima and I definitely recommend it!

Best sales man Mr. Rawland Long was very dedicated, showed us many cars until we found the one . 100% will recommend to friends and family to come to him THANK YOU!

So my car is a 2016 Kia Optima SX 2.0 Turbo GDI. I bought it with just under 60K miles and am just below 85K now. It was burning oil, but once I replaced my pvc or pcv valve ($30 at O'Reilly's), runs like a peach. So uniquely updated and ahead of the game for a 2016. Tough saying if I would recommend it because a quick google search will tell you that the car will probably give out at 150K miles. Transmission is probably the worst I've ever felt but it hasn't given out yet. OEM blow off valve thing is sick.

Very professional and helpful. Went in knowing what I wanted and they got me exactly what I wanted and did exactly what they said. Great experience for buying a car!

I got the 2020 KIA Optima S trim. The car is great! This is my first car and the safety features helps me out a lot. The backup camera works really well thankfully because I can’t see see anything out the back window lol. I’m in the military so I drive her around a little more often than usual. The car holds up well. The car is very comfortable as well I drive her back home (15hrs) and have no issues at all. The fuel economy is great as well get around 530 miles on a full tank. The car is not a race car so I wouldn’t expect that kind of performance. That being said she is pretty fast and handles great! I got mine in 2021 for about $24k with around 23k miles on it. For the money I’d definitely say it’s worth it.

Purchased my car at another Kia location, however, I do my maintenance here because of the outstanding customer service received from Mario Aguirre.

Apart from the navigation system not working correctly, there have been no problems in nearly 40000 Km. The mileage on the Hybrid appears to have changed when the system was reprogrammed, the short journey (under 2 Km) economy when new was around 6-6.5 L/100 Km it now runs about 8-9\L/100Km. On longer trips I get the lower figure stated. Is this normal? My opinion of the car otherwise is fantastic, it is comfortable with vivid acceleration good road holding and relaxing to drive.

We drove over 100 miles to get to Carricks becaus they were on of a few dealers which had the one year, make and model that I was seeking. The car was just as advertised, clean and ready to drive. Thanks James Taylor for great service.

Loved the Optima after upgrading from a Forte due to highway issues with it. Lots of room, dashboard has all the bells & whistles you could want. Quick pickup, gas mileage is great if you aren't using the A/C which burns gas fast. It's a great car and I loved it! Unfortunately turning it in after nearly 3 years due to mechanical issues. Battery went after 1 year of use, starter just went on it 2 days ago, collision warning system keeps shutting down while just driving with error message. Everything was covered under warranty, but I never had these fast problems with my Toyota's. Trading it in tomorrow for something else. Plus they did away with the Optima line.

They helped me understand my loan and worked with my bank to get all the paperwork completed. They knew everything about the car and got it checked out prior to me even coming to see it so that I knew it was reliable. Almost a month later, and I’ve had no problems!

Just traded in my 2013 for a 2018 with less than 18,000 miles on it. I loved my Optima and wanted another. This one is nice, but missing the heated steering wheel my other EX had. I like the looks of the cabin on my 2013 better than this one, but it’s not bad. It’s a smooth comfortable ride, good on gas and has some nice safety features. Definitely not disappointed.

Thanks for helping with the car for our daughter. You all were helpful.

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

Me and my husband went in today to look at a car that we ended up not liking. Felix Pina was our sales agent and he helped us find a car that was perfect for us! The whole process was smooth and everyone here was really nice. I would really recommend this location and make sure to ask for Felix if you want a calm and personable experience!

I highly recommend this car for anyone looking for a good quality four-door four-cylinder sedan This 2016 Optima EX outperforms my 1998 Camry LE. Every bit as quiet and it’s actually fun to drive. Starting to lose a slight amount of oil with 85,000 miles on it. Engine was completely replaced and nothing out of pocket under Kia recall.