After going to several dealerships I stopped in at Rowe Hyundai and was greeted by Jason Burns. He printed me out some info on the car I wanted, never putting pressure on me to buy right then. He said when I was ready to buy stop back in and he would help me find what I wanted. So forward 3 months later. I went back to see Jason. He got us into my dream car within hours. He was a pleasure to work with. Friendly, kind, took his time to go over everything with much patience. We have purchased many new cars over the years and I would say that this was the best experience buying a new car. He worked with us to get a great price.
This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
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