Used 2023 Kia Sorento for sale near Addison, IL

Thank You Jim F., Service Advisor For Making My Most Recent Car Repair & Services, A 100% Good Experience. You And Orland Toyota Service Dept Of Tinley Park, IL 60487 Became The Complete Problem Solver/ Missing Link To a 7 day Unsolved, Time Consuming, & Nerves On Edge, Regarding A Air Tire Pressure/Sensor Fiasco. Thanks Again For The Fix And Go End >To The TPS Fiasco !

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

very good people here,they try to keep up with you by email and try their best to help out.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

Awesome Is the experience that I have had throughout all of my carbon experiences at car max We've bought 2 cars from them and sold them one car miss Sherman is an awesome sales rep very thorough very honest very respectful

Every department at Kia is Great. Akeem always greet you with a smile. He keeps u up to date on your vehicle. And makes sure you are comfortable.

Straight forward negotiations, no games. Friendly sales staff. At delivery, would’ve preferred to inspect car indoors as it was nighttime and it was hard to see. But there were no issues.

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I purchased a car from Hubert couple days ago. We came from Wisconsin and Hubert and the team helped me so much throughout the process of purchasing my new to me acura mdx type s. Love the car thank you!!

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

The service department has always been quick, especially when I use their Quick Lane service. They told me recently too that they now have a mobile unit that goes to your house or work and they can also pick up your vehicle, so I might try that next time so I don't have to take time off of work to get it fixed.

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

My experience buying a 2023 K5 about a month ago has been the best car buying experience I've ever had. Eraldo Ferhati was the salesperson who helped me and he was the absolute best! He was accessible for all of my questions and I had a lot! He was patient, friendly, extremely helpful, kind...I can't say enough good things about him. He also came out on a Sunday, his day off, to help me when I thought I was having a problem with the car. He traveled about 30 minutes on his day off to help me and was able to quickly resolve the problem, with a friendly, caring attitude, even though it was my fault. I've been recommending him to my friends and anyone I hear that's looking for a car. Thank you Eraldo! While I was at the Kia dealership, everyone I talked to or worked with, i.e. the Finance Manager, Frank Villalobos - the Customer Service Manger - was friendly and couldn't be more helpful. Thanks for making buying a car as easy as possible for me! Wendy Trafny

I live in the north side of Chicago and drove to west Chicago auto mall not once but twice in the past 5 yrs not only for the deals they have but for the experience. George Lorenzi is not a topical sales person he makes u feel welcomed and a friend from the moment you walk in gives you all the options and really does what’s best for you. I highly recommend you see him if you need a car

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

Thank you for getting my cehicle repairs done and workinf so hard to het me out of there to get to where I needed to go.