Used 2023 Kia Sorento for sale near Itasca, IL

I ended up hitting a curb on my way to get an oil change and got a flat tire. I was rather upset about this. I called and they were very understanding and said they would be ready for me when I got there. I was worried about how much it would cost, how much time it would take, would there be a tire, would I need a rental, etc. Kevin looked up my tire coverage, found me a tire, replaced it and did my alignment. I believe it was all taken care of within 2 hours - maybe less! Fast and all with friendliness. I was so relieved!!

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Thank you Jamie for an easy purchase on my 2026 2500hd Denali. It was one of the easiest car buying experiences ever!

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

Thank you for getting my cehicle repairs done and workinf so hard to het me out of there to get to where I needed to go.

Great sales people. Made buying a car simple and easy. Worked with Dave and it was great

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

Ted was great it was a great experience this is my fifth car I bought from this place

Franklin was very cooperative and helpful. He listen and took our concerns and offers into consideration.

First time bringing my truck in , even though I didn’t buy my Raptor at this dealership, I wouldn’t hesitate using this place again. Very fast and professional, and they had my car running like new in less than 24 hours.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

Tony was excellent to work through all our questions. When we arrived we had a specific car in mind that we wanted to do a test drive. Unfortunately the car sold in the morning. Tony discussed other options and we ended up purchasing a Murano though that was a different choice from what we were first was considering. We did 3 test drives on different styles of cars and Tony was very knowledgeable on the specifics on each car. He eventually presented different purchase options and we came to a reasonable agreement on a good purchase price. My wife and I were very happy with our visit to Nissan and Tony made the visit informative and easier to make the proper decision for us. Thank you for your help.

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

I had a great experience buying a car with Dave. He was helpful and honest. Highly recommend!

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!