New and used 2025 Kia Sorento for sale near Itasca, IL

It was good! Everyone was friendly except the Finance guy. He was rude! He was mad because we didn’t buy the extended warranty or maintenance package

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

From initial appointment with same or next day service Willowbrook Ford provided excellent quality dependable service for my entire visit! Turnaround time was great. The other customers seemed to be in and out quickly too. All the other customers seemed happy and content as well. The Staff is professional and friendly! Showroom is spotless as was the restroom. They even have an area with cubicles where you can work or have more privacy if needed. As well as a separate adjacent more family oriented waiting room with play area accommodations for guests with children or just a place where you can hang out while you wait. Water and coffee are complementary provided, there are well stocked vending machines and areas to charge electrical devices. Wonderful experience and my car looks and runs great! I strongly recommend this Dealership for all your vehicle needs. Thank you Willowbrook/Kia!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

confusing, as to where to find your premisses. Need better signage. Should also inform help to close doors behind them when the temp is 90+

Saleswoman was very helpful and seemed to enjoy her job Melissa guided me to the purchase of the car guite skillfully however the financing portion of the transaction was not to good I ended up financing a extended warranty that I will probably never use had I read the contract thoroughly I would not of accepted that extra warranty but I signed the contract so I will have to pay

Edwin at service was really helpfull, gave me the información I needed and help me solve my problem

Pedro is the best!!! I came in for a recall and he helped me out tremendously by filing a claim for my tire… Then let me know when it was approved so I can come back to get the tire put on.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Nolan was fantastic! High recommend him for your car needs he is the best salesman ever!

Great service throughout our buying experience and Matt was kind to drive the car out to our home as we were told the car would be available onsite when we came out; however, it was still in transit. Wonderful experience overall!

Came to McGrath Kia Highland Park to look for a car for my son. Logan was very helpful and we were able to get the deal we wanted. Highly recommended. My son loved the gong

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

I recently returned to Willowbrook Kia to purchase my leased vehicle, and the experience was fantastic. Trajce and the entire team were incredibly helpful, professional, and made the process smooth from start to finish. They answered all my questions, handled everything efficiently, and made me feel confident in my decision. I truly appreciate their support and excellent customer service. Thank you to Trajce and the whole Kia team for making this such a positive and easy experience!

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

Customer service was excellent! Gave facilities 5 stars even though this was a temporary location. The new facility looks like it will be very impressive.

We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.

This was a smooth and easy Lease arrangement on a new Kia Niro EV. We had test driven one before but found the car color and package we wanted online here. We were able to take care of everything online and on the phone/text except the final papers signing. We were only at the dealer about an hour and drove our car home. Everyone was courteous and sincerely seemed to be getting us all the Kia promotions we should have. I would go to International Kia and ask for Karlos Karas. He will take care of you. Thank you 😊 🙏

Great service from initial contact all the way through to my purchase and vehicle delivery. As this was my first EV vehicle, the entire team made sure that I had all the information I needed to be completely satisfied. Thank you, Berwyn Kia!

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

Know how to work with customers always giving deals on service. In service department. A one.