Used 2025 Kia Sorento for sale near Maple Heights, OH

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I’m out of Saint Louis Missouri. I found this truck online and began inquiring about it. Gary “cap” was awesome to deal with and always called and texted back right away. Buying long distance I asked for a ton of videos and pictures and he provided them all no questions asked. They picked me up from the airport as a courtesy. I was hoping the truck would be as nice as it was in the pictures and videos and It was even nicer in person. I couldn’t be happier with my new Truck. Bob in finance was hilarious and offered a streamlined signing process and excellent tour guide info for the Cleveland area. I would buy from these guys again no problem. Ive been in sales for 12 years and I expect honesty and follow through of promises. This outfit nailed it! Thanks again Metro team!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

A very seamless experience. The waiting area was stocked and there was comfortable seating. The t.v?s were mounted so you could watch television as well. Over all a good experience.

I'm writing a review about Tommy,it was my first time w/him.He was polite, knowledgeable , explained everything,and helped w/ afew about my car. He's a keeper Karol Kucia

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

Very quick and easy to schedule, and the recall/oil change only took an hour. Great facility to wait in. Got some coffee and was able to work for the hour from my laptop.

Very new customer waiting area is clean and comfortable. However, the one and only snack machine would not accept dollar bills - I tried 3 different ones, five separate times. An employee also came by and tried 2-3 times, still was not accepted.

This dealership is fantastic. Specially, advisor her name is Erica, she is the best of the best. I am totally comfortable with her service on any. Thank you!

Sam was helpful, kept me in contact and the service was quick. It was an oil change and tire rotation. They also patched my tire.

Thank you Andrew, you made us feel comfortable & confident when purchasing our new vehicle. Good job.

Service Advisor Erica Hughes was excellent! She communicated with me from start to finish as my driver side seat motors were being replaced. Kudos to Erica!!