Used 2025 Kia Sorento for sale near Parma, OH

I lease my car through Ken Ganley Kia Medina, and they were very great during the process. I frequent there to receive an oil change and tire rotation and they are very quick and all have great customer service! There waiting room is also very clean and nice.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I’m out of Saint Louis Missouri. I found this truck online and began inquiring about it. Gary “cap” was awesome to deal with and always called and texted back right away. Buying long distance I asked for a ton of videos and pictures and he provided them all no questions asked. They picked me up from the airport as a courtesy. I was hoping the truck would be as nice as it was in the pictures and videos and It was even nicer in person. I couldn’t be happier with my new Truck. Bob in finance was hilarious and offered a streamlined signing process and excellent tour guide info for the Cleveland area. I would buy from these guys again no problem. Ive been in sales for 12 years and I expect honesty and follow through of promises. This outfit nailed it! Thanks again Metro team!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I'm writing a review about Tommy,it was my first time w/him.He was polite, knowledgeable , explained everything,and helped w/ afew about my car. He's a keeper Karol Kucia

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.

The waiting area is very comfortable. The service staff kept me informed . The repairs are very satisfactory. Also I appreciate the car wash. Getting an appointment was easy.

The service department customer service lady was excellent. She looked to ensure all the services was covered through my service contract. She greated us with a smile and she remember my husband who btought my car in before. She showed genuine concern towards the customer.

Great experience with leslie she was awesome and understanding, patient. She was a great listener, and she gave information and options she even offered refreshments.

Longish wait to check in, but friendly people. The lady cashier was simply wonderful, friendly, efficient. Didn't like you had to go back to the front again and get your keys after paying, another wait!!

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.