Used 2025 Kia Sorento for sale near Pheasant Run, OH

Amie was very knowledgeable and pleasant. She made the time pass quickly. Katie was very patient and helpful in answering all questions and getting us on the road. Jessica was friendly,very competent, and patient with our financial questions. I highly recommend Montrose Ford based on my experience with these three wonderful ladies.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Overall, buying my 2012 Hyundai Sonata Hybrid was good. The car and dealership were clean and the staff was pleasant. Robert went above and beyond when relaying so much important info about my hybrid (my first-so excited!) The entire team worked to make the process easy and pleasant. I only have one complaint. When my boyfriend and I were inside asking questions and sealing the deal, I was a bit annoyed by the fact that although I was the purchaser, and sometimes even when I asked a question, Robert spent most of the time talking to my boyfriend about MY car. I was surprised that a veteran car salesman would make such an error. I overlooked it because he was otherwise a good salesperson and I really wanted the car. Still, I would not hesitate to purchase another vehicle from Metro Toyota, but I would insist the salesperson talk to me, the purchaser.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Walid Chaiban was a phenomenal salesperson. From the moment he met me in the lot to sitting down and going through the options he was sincere and honest. The finance manager, Mate Tamas, was also stellar. I loved his sense of humor. He was very efficient.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Everyone was courteous friendly and willing to answer any questions. Wait time was reasonable I like getting the current inspection report of vehicle. Thank you

It is always friendly folks and fast service and this been the case every time I have been there for service My service rep was very helpful

Great job getting me the car I wanted! Thank you for the help and making me write 25 words is crazy though so please make it stop

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

Travis the young salesman is outstanding, cares about you and the care you get from the dealership . The service department is also great. It's nice that they offer coffee water and snacks while you wait. The only thing better is if your car is in there for a very long time they could give you a rental or guest car so you can get other things done.

Mike Mullins in the service department was great to work with. Follow up was excellent. The entire facility was clean and professional. Would recommend this dealer

It was such a nice and fast service that why I keep choosing them over and over, great service, great facilities, great team work and fast service

I’m out of Saint Louis Missouri. I found this truck online and began inquiring about it. Gary “cap” was awesome to deal with and always called and texted back right away. Buying long distance I asked for a ton of videos and pictures and he provided them all no questions asked. They picked me up from the airport as a courtesy. I was hoping the truck would be as nice as it was in the pictures and videos and It was even nicer in person. I couldn’t be happier with my new Truck. Bob in finance was hilarious and offered a streamlined signing process and excellent tour guide info for the Cleveland area. I would buy from these guys again no problem. Ive been in sales for 12 years and I expect honesty and follow through of promises. This outfit nailed it! Thanks again Metro team!

Love Kia of North Olmsted they make every aspect of owning or leasing a vehicle from them from the buying experience to service definitely recommend anyone looking for a new vehicle go to Kia of North Olmsted!!!

Excellent experience! Marshall was extremely helpful throughout the entire process and made everything smooth and stress-free. He listened to what I was looking for, worked with me on the numbers, and ultimately got me a great deal. Highly recommend working with him and this dealership!