Used 2025 Kia Sorento for sale near Willowick, OH

Worked with Desmond and Tony at Ken Ganley Kia in Mentor, Ohio. We were very pleased with how Tony and Des worked together to get us the car we wanted.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

All around good service. I had regular maintenance and a minor repair completed in a reasonable amount of time. Friendly staff and fair pricing. They also wash your car, which is nice.

I’m out of Saint Louis Missouri. I found this truck online and began inquiring about it. Gary “cap” was awesome to deal with and always called and texted back right away. Buying long distance I asked for a ton of videos and pictures and he provided them all no questions asked. They picked me up from the airport as a courtesy. I was hoping the truck would be as nice as it was in the pictures and videos and It was even nicer in person. I couldn’t be happier with my new Truck. Bob in finance was hilarious and offered a streamlined signing process and excellent tour guide info for the Cleveland area. I would buy from these guys again no problem. Ive been in sales for 12 years and I expect honesty and follow through of promises. This outfit nailed it! Thanks again Metro team!

Ryan was very helpful and patient with the buying process. He explained everything and answered all of my questions and concerns. Tony made sure I had the best financial situation possible for my needs

Service was quick and efficient. They had what I needed and let me know the progress of my service . I always appreciate the car wash.

Kia of Bedford was able to make my buying experience enjoyable which you never seem to have when buying a car, I recommend them to my family!

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

Very accommodating from the first contact to the final sale! Terry was quick to return all inquiry calls, was very knowledgeable, easy to talk to, helpful in navigating toward the final decision and patient in setting up the Toyota app from my phone (which was not cooperative). Ryan was very friendly, personable, organized, patient with my physical limitations, thorough, willing to explain, etc. (Hope you’re reading this Mrs. Schneider. :-)) Overall a very positive experience and a dealership which I cannot recommend more highly!