Used Kia Sorento S for sale near Belvidere, IL

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Matt W. was very helpful in aiding and helping us find and finalize getting a new car! I would highly recommend him based off of his professionalism and knowledge!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Extremely professional and sleek process working with this dealership. You can tell they carefully pick employees that represent and uphold knowledge and professionalism. Was a very non stressful process and will definitely buy my next car here.

Matt Wollman & Jordan Suchowski made purchasing a car easy, enjoyable, and an overall great experience! If you are in need of a new car, stop in at castle Kia & ask for Matt!!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

Matt was very friendly and provided me with all necessary car information. Well done today

Matt in sales is extremely professional. His knowledge of the vehicle was obvious. He throughly explained the car's features with me. I'm glad he was my sales representative with the Castle Subaru dealership.

Awesome experience with Norman. Knowledgeable, honest, and truly cares about his customers. Made the whole process easy and stress-free. Highly recommend!

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!

We just bought a new 2024 Kia Sportage EX Hybrid from Elgin Kia. I feel we got a very fair deal on an awesome car. Our salesperson Reanne Miller was great to work with. Very pleasant and knowledgeable with no pressure at all. I would recommend her to anyone.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

We bought our 2026 Kia Sorento SX in Sept. 2025. It is equipped with a 2.5-liter, turbo charged engine. We really liked the exterior look of the Sorento. The interior is nicely appointed and comfortable. The engine produces 280 HP, so there is plenty of power when you need it. We are still getting used to the Dual Clutch transmission. It has different characteristics than automatic transmissions in previous vehicles we have owned. The Sorento is comfortable to drive, but there is a lack of road feel that we had to get used to. The dual use toggle switch that controls the climate system and infotainment system can be confusing. We also find there is excessive wind noise when going faster than 40 MPH. In the first 3000 miles we have driven the Sorento, we have one recall for a software problem, and we experienced a dead battery with no apparent cause. Overall, we like the Sorento, but we are concerned about its long-term reliability.

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

I absolutely love my new Kia Sorento! It has so many safety features that I actually am saving money on my car insurance with a brand new car! It drives smooth and is just the right size! One feature I didn’t get but would have liked is seat memory but if I don’t let my husband drive, I don’t have to worry about it! Lol 😂 I also wish the head rest were adjustable forward and back. I can’t seem to get my seat comfortable for my back and I’m a bit on the shorter side so the headrest hits a weird spot if I have the seat where I need it for my back. Bad back problems 🙄

All my questions answered. Joey was respectful and not pushy. It was a pleasent and quick experience.

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.