Used Kia Sorento S for sale near Glenwillow, OH

Overall, buying my 2012 Hyundai Sonata Hybrid was good. The car and dealership were clean and the staff was pleasant. Robert went above and beyond when relaying so much important info about my hybrid (my first-so excited!) The entire team worked to make the process easy and pleasant. I only have one complaint. When my boyfriend and I were inside asking questions and sealing the deal, I was a bit annoyed by the fact that although I was the purchaser, and sometimes even when I asked a question, Robert spent most of the time talking to my boyfriend about MY car. I was surprised that a veteran car salesman would make such an error. I overlooked it because he was otherwise a good salesperson and I really wanted the car. Still, I would not hesitate to purchase another vehicle from Metro Toyota, but I would insist the salesperson talk to me, the purchaser.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Amie was very knowledgeable and pleasant. She made the time pass quickly. Katie was very patient and helpful in answering all questions and getting us on the road. Jessica was friendly,very competent, and patient with our financial questions. I highly recommend Montrose Ford based on my experience with these three wonderful ladies.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

Had the front differential replaced due to a noise while driving.repairs were completed in a timely manner , vehicle was also washed . Service writer was very polite

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Great job getting me the car I wanted! Thank you for the help and making me write 25 words is crazy though so please make it stop

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Walid Chaiban was a phenomenal salesperson. From the moment he met me in the lot to sitting down and going through the options he was sincere and honest. The finance manager, Mate Tamas, was also stellar. I loved his sense of humor. He was very efficient.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Went to hopefully retire my lease and get into a new Ram 1500, the guys are Fred Martin were great to work with and got me into the exact truck I was hoping to get. Excellent experience all around, I'll be back for sure.

Great people to deal with. Service representative knew his stuff Will definitely be back

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

Love Kia of North Olmsted they make every aspect of owning or leasing a vehicle from them from the buying experience to service definitely recommend anyone looking for a new vehicle go to Kia of North Olmsted!!!

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Mike Mullins in the service department was great to work with. Follow up was excellent. The entire facility was clean and professional. Would recommend this dealer

It was such a nice and fast service that why I keep choosing them over and over, great service, great facilities, great team work and fast service

Best overall purchase of a vehicle ever had. Sales rep Paul extremely helpful and knowledgeable. Car and buying process were smooth and easy Wasn't even in the market totally to purchase a vehicle.

Service reps are awesome as usual, no complaints ever. Fast service. I will definitely return. Looking forward in seeing the new and improved waiting area.

I was in the market for a new vehicle , found a car on the Cars app and scheduled an appt to test drive the car and came back next day and got the car very seamless process

I have never been treated so politely by a company. Everyone is so nice, from the person who answered the phone to make the appointment to the person that walked me out to my car!

Peter was awesome I’ve purchased many cars in my life, this is the first one site unseen I was apprehensive but he took me through the entire process with confidence I would recommend him to anyone, Great experience he is a true professional!!! 👍😎

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.