Used Kia Sorento for sale near Addison, TX

The service department excelled! We received personable and attentive service. And car issue resolved totally. You are encouraged to engage them with your car issues.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Everything was fast, paperwork and signing, in 2 hours even the test drive, sales person and financial guy was very attentive and kind, thanks

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Didn’t expect to leave with a car, but here we are. Tarah wasn’t pushy at all—she just laid everything out straight, answered my questions, and let me breathe. I’ve dealt with enough dealerships to know when someone’s just trying to hit a quota. That wasn’t the vibe. She actually gave a xxxx. Appreciate that. Anna

I absolutely love my new Kia Sorento! It has so many safety features that I actually am saving money on my car insurance with a brand new car! It drives smooth and is just the right size! One feature I didn’t get but would have liked is seat memory but if I don’t let my husband drive, I don’t have to worry about it! Lol 😂 I also wish the head rest were adjustable forward and back. I can’t seem to get my seat comfortable for my back and I’m a bit on the shorter side so the headrest hits a weird spot if I have the seat where I need it for my back. Bad back problems 🙄

My wife and I were pleasantly surprised at how fun you made the car buying experience. Taking a car home for the night blew our minds. Peter Spears and Skip Forward were fantastic to work with. They are both hard workers who were patient with us as well. I appreciate how knowledgeable they were and how helpful they were to the process.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Jorge is great to work with. Total professional. Great dealership, worth the one hour drive

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Cody was amazing, thorough and efficient. He made this easy, seamless, and painless. He was patient.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

This is my third purchase at this dealership, and each time has been an amazing experience. They listen to what I want and have not once talked down to me because I?m a woman. I feel like I?m a valued customer from the moment I step foot inside to purchase or to have my vehicle serviced. This is the only dealership I will go to. Thank you Eldorado Cheverlot!

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

I had a great experience buying my new car. My sales representative, Mr. Ali Nodeh, was a very experienced & patient man . He answered all my questions patiently. I am very satisfied with his performance and manner of behavior and I would 100% recommend him to everyone.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

I've been looking for an EV9 for about a year and kept coming up against not being able to fit it into my budget. Finally, Rockwall Kia, specifically Malena and David, were able to find an option that would work! We live about 4 hours away, and during that time they found solutions for every obstacle every step of the way, including getting us a charger adapter for our drive home. We are THRILLED, amd the whole ride home in our new car (which felt like floating a spaceship down the highway) was surreal. We're looking forward to many happy years in our family's new vehicle.

Rashawn worked hard to get everything the way I needed it for a successful experience! Overall it was a good experience and I'll definitely refer others! Thank you!!

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

This was the first time I enjoyed the dealer experience. They gave me a good deal on the trade in and Patrick had everything ready when we got there and there were no hidden cost.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I have to be honest with you guys. I had the most over top amazing experience. My sales person was Monique and she took the time and listened to everything that I was interested in. It was kind of sticky at first however, I got it done. I am in a brand new 2025 Nissan rogue with eight hole miles on it. Thank you so much Monique for your kindness your showmanship and most of all you’re over the top and amazing customer service. Great job I wish you all the best. Oh yes and I have to thank the finance guy Eric Eric thank you thank you so much for walking me through this process and helping me understand thank you.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

Purchased my car at another Kia location, however, I do my maintenance here because of the outstanding customer service received from Mario Aguirre.

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

Two experiences selling a car here in the last few years and got a quick, VERY fair price for our used cars. Ask for Zevar. He is super fast, professional and personable. You won’t regret it.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

The repairs and guidance we received from Service Advisor Stephen Chong and Master Mechanic Fernando were Best in CLASS on the repairs necessary for our 2013 Tiguan - Volkswagen. Both were able to explain and guide us through the critical repairs that our aged Tiguan needed to keep it on the road. Stephen did a fantastic job to keep the overall costs lowered through efforts of discounts that Principle Volkswagen of Grapevine have in place for customers. We felt the overall cost to repair our vehicle with OEM parts was minimal. We were also very pleased Stephen was honest in his assessment with the practicality of us purchasing a new vehicle down the road, in about 5 years. Principle Volkswagen?s Master Mechanic Fernando, was the BEST in locating the EXACT cause of our Tiguan?s problems with his thorough inspection. He also explained the issues causing a loud roaring sound inside the vehicle cab that anyone could understand. Both of these individuals are top of their class and we?re sure Principle Volkswagen has placed the BEST individuals in this business to handle customer concerns and vehicle repairs. Thank you Stephen Chong, Fernando, and Principle Volkswagen.