Used Kia Sorento for sale near Channelview, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Customer service by Jesus was exceptional. Got discounted oil change and good truck wash in a reasonable time and satisfactorily completed. Will return for usual RAM scheduled services.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Had a great experience when taking my truck for service. Daisha was very helpful and very polite, helped me and answered my questions. Repair/service was super quick

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Professional and polite was greeted upfront from the beginning. Work was done quick. Great job

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great experience buying from EchoPark! Will was very helpful and patient helping us to compare several vehicles and make sure we got what worked best for us. This is the 3rd time we have bought a car from EchoPark and it was the best experience yet.

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

Mirra my service advisor was the best! She guided me through all the service repairs timely and in great detail. She provided the needed discounts. Thank you Mirra!

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Steven V. made the buying process seamless and easy. 10/10 would recommend for my next car purchase

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

Felt previous warranty visits fast and loose and then the last visit off warranty ?em was up charged to th teeth for a 29.95 oil change and was over 300 exit strategy negotiated 25$ discount but still and I felt my transmission and my tires were not rotated as much as warranty service indicated inspection was over a year old and no one mentioned you do inspections or I would have had it done last Dec when I was in since I needed to renew January. 2025. Driving around a year illegally

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

The service advisor that helped me was very honest about what my truck needed. I received great service while waiting at the dealership, and was updated frequently.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Scheduled maintenance appointment with ease. I was greeted promptly and my service advisor was notified that I had arrived and as usual Megan Lawson greeted me and started my check in process. She provided constant updates on the service of my vehicle. Service was completed and I was on my way in about two hours.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

This will be my fourth purchase from Drive Time SW Frwy. location. Always excellence in service, sales, inventory and delivery. Dre, my Salesperson is hooking me up now :)

This car is perfect for me and my soon to be extended family! Absolutely love it. With the sun roof opened all the way but it’s very nice!

The process is easy, and the customer service is great. They work with your budget and work with the down payments you have on hand.

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Excellent, Friendly and Efficient customer service. They took care of all the needed service details.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

I recently had the pleasure of working with Ricardo Gaitan at Community Honda, and I couldn’t be happier with my experience. He took the time to answer all my questions and made sure I felt comfortable throughout the entire process. There was never any pressure, and he genuinely wanted to help me find the right car for my budget and lifestyle. I highly recommend Ricardo to anyone looking for a great car-buying experience!

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

I went to Service Dept of Joe Myers Kia for a service needed for my Kia. Favio took care of my needs. He was very tentative to my concerns and solved it during my first visit.

Everything is really awesome. So many extras. Handles so well and is very comfortable. So many safety features! Only thing missing is the driver memory seats, wish they would bring that back. So happy with our purchase.

This place made it so easy to purchase a vehicle, nothing like I've seen before and i have bought a lot of cars. I can't speak to the other sales reps there but i can tell you that Jamaal Taylor was absolutely amazing. The finance guy was fantastic as well. Go see Jamaal at Archer VW

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.