Used Kia Sorento for sale near Des Plaines, IL

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

This man is fantastic when he approached me I felt confident this man did his job

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The waiting room amenities were new and modern. Oil change service and tire rotation service was performed fast and my service advisor Bobby showed exceptional professionalism.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

I had my car in for service. The service department was wonderful. We waited for the car. We were in and out in less than an hour. Alan and Irma Johnsen

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Vinncent (Vinny) did an excellent job handling my most recent service needs. When I was ready to pick up my vehicle -after it had been serviced- I had an extra portion of my car cleaned. It's obvious he cares about making his customer feel appreciated and happy. I've had a very good experience with their service team so far with my new vehicle.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

The agent Ayra was very polite and helpful. The staff there all was very polite also.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

"Jakub Sales delivers exceptional service, exceeding expectations with top-notch quality and professionalism. Highly recommended!"

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Great experience, I knew what I was looking for before I had even arrived, Patrick Johnson was excellent. Not only did he show me exactly what I was looking for he even gave me the tour of the facility and of my brand new vehicle. He and the team worked with me to get a fair finance offer, I was in and out onto the open road in record time, excellent service and extremely informative. Highly recommend this dealership, staff was friendly and so helpful I can't praise it enough. I will be recommending Patrick to all my coworkers shopping for a brand new vehicle. Thank you again for bringing into the Subaru family.

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

I came him last week to purchase a 2024 Nissan Sentra. I worked with Antoni from sales. Overall great experience and great car. Thanks guys.

No pressure helpful sales person willing to show what ever want to look at and answer all questions

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Love this car EXCEPT. The battery was already replaced after one year. Battery died during a span of 3 days not driving during Thanksgiving. Just sitting in garage. Happened several times after that Initial time after it sat for only a day or two. Dealership replaced battery. Didn’t find anything wrong. And here we are again another Thanksgiving break. Last drove on Tuesday. And here it is Saturday and battery dead. Something draws from the battery when the vehicle is off. Temperature during this was 60 degrees.

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

No pressure at all, pleasant, helpful buying experience and not rushed. Saam was super helpful and knowledgeable about the cars we viewed, and the test drive experience was great.

I totaled my chevy Equinox. I bought my 2019 Kia Sorento. It's great. Great on gas I have 3 rolls of seats. Now I can have 7 people in my SUV. I'm extremely happy 😊 with this vehicle. I also own a 2017 Kia Optima. My son has a 2017 Kia Forte. He loves his car. We are a Kia family now. Best choice I made.

Bought my first car here! Great deal! Nice people! 5 Stars service! They make me feel like family!

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

The service I received was excellent!! Very friendly environment. I receive V.l.P. service every time.

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Everyone at every level of the organization - be it sales, finance or service - were extremely professional with a top concern for customer service. We really appreciated this above all else.

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

This was a smooth and easy Lease arrangement on a new Kia Niro EV. We had test driven one before but found the car color and package we wanted online here. We were able to take care of everything online and on the phone/text except the final papers signing. We were only at the dealer about an hour and drove our car home. Everyone was courteous and sincerely seemed to be getting us all the Kia promotions we should have. I would go to International Kia and ask for Karlos Karas. He will take care of you. Thank you 😊 🙏

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!