Used Kia Sorento for sale near Fox River Grove, IL

I purchased a car from Hubert couple days ago. We came from Wisconsin and Hubert and the team helped me so much throughout the process of purchasing my new to me acura mdx type s. Love the car thank you!!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

The staff has always been helpful, courteous and willing to help. I have had my experiences with other places over the years and I am very picky. I wouldn't go anywhere else.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Always kind, helpful and courteous. Stick to their appointments and let you know of any concerns your vehicle may have. Thank you for being so attentive.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

I?ve been using Wickstrom for decades always friendly service with options to fit my needs. They got me in and out quickly you get what ou pay for.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

Mike worked with me remotely to arrange a great vehicle. I was able to quickly finalize the paperwork at the dealer and drive away in a new car.

This car is perfect for me and my soon to be extended family! Absolutely love it. With the sun roof opened all the way but it’s very nice!

Quick and easy! Recommending to everybody who need profesional service from beginning to end! Sasha

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

My wife and I experienced a serious overheating problem in our Santa Fe while driving from our home in Kansas City to Chicago. We found Kunes Hyundai online and were blown away by the superior service they offered. Kyle served as our service advisor, and he went above and beyond to take care of us. He patiently explained the problem, told us they had to order a part, and promised the vehicle would be done by Tuesday. When I left the facility, Kyle said he was on the phone trying to work a little magic to get the part sooner. I don't know who he called or what he said, but he worked the magic. The part came on Monday, and they had the Santa Fe fixed and back to us a day ahead of schedule! That was tremendous. We were already sold on the Hyundai, but this experience reminded us again of why we are on our third vehicle. The level of customer care is off the charts at Hyundai. And Kyle is the best service advisor we've ever had. The repairs fixed the problem and got us safely back home to Kansas City. I would gladly recommend Kunes Hyundai without hesitation. They are a five-star dealership! Check them out. You won't be disappointed! Ray Pritchard Shawnee, Kansas

I absolutely love my new Kia Sorento! It has so many safety features that I actually am saving money on my car insurance with a brand new car! It drives smooth and is just the right size! One feature I didn’t get but would have liked is seat memory but if I don’t let my husband drive, I don’t have to worry about it! Lol 😂 I also wish the head rest were adjustable forward and back. I can’t seem to get my seat comfortable for my back and I’m a bit on the shorter side so the headrest hits a weird spot if I have the seat where I need it for my back. Bad back problems 🙄

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Rudy was a good sales man! I would recomend this dealership to friends and family

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Excellent customer service. The quick response and friendly approach made the whole experience smooth and helpful. I really appreciate the support I received. Based on my experience, I recommend the Your Choice Autos in Waukegan.

I looked at other SUVs and nothing caught my eye like the KIA Sorento. The leather seats, driving mode and seat heater sealed the deal for me!

Came through drive time, met with Jabari which was an amazing experience and got me in a vehicle that I was comfort with! Definitely recommend!

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

I found the whole experience to be absolutely spot on. The huge range of vehicles available was exactly why we chose to visit, and it didn’t disappoint. The staff were incredibly helpful, and the entire process was smooth and efficient. Thanks to their slick setup, we were able to drive away in our new car just a few hours later. Highly recommended.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.