Used Kia Sorento for sale near Jackson, WI

This dealership is Awesome and easy to work with Will be back! Make sure you get your floor mats.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The sales staff at Russ Darrow Waukesha were a pleasure to work with and I am glad I chose to purchase my new Kia from them. They understood me as a prospective customer and tailored their assistance to fit my needs.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I had a nice experience at this dealership. Danny was very helpful and didn’t make me feel pressured. Leo did my paperwork when the finance department was busy!

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

The sales team did a good job, Dan did a great job showing us vehicles and was knowledgeable. They went above and beyond to find us a vehicle from another dealer after the car we selected was sold the same day. The unpleasant part was working with the finance guy, who overall seemed like a nice guy, but was unrelenting, almost obnoxious on pushing for the service contracts, after multiple "no's". My wife and I were being patient and considerate, but it did leave a bad taste, on what was a pretty positive experience. Ashley was also very helpful and prompt communicating and Justin was always proffesional. We would return, but not put up with the stuff outlined above.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Got a great deal on a used car, however they basically snatched my car from under me at a price that was laughable without even asking me. Gigantic misstep and poor practice on their end, but at least the car I ended up with was so vastly superior, I don't really care that much. To be fair, my car did suck, but I know I could've gotten at least 3x the price they paid for it.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Enjoyed follow up with Faith. Pleasant, friendly. Knowledgeable ,funny. Made me feel comfortable with the processs.

i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Excellent Sales Consultant - Gabriel Dykema. Worked with me for over 5 months to find the right car for my spouse and we couldn’t be happier. This was our second purchase for this location mainly due to the sales support and service (Roger) that they provide.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

Just started looking for different car. No pressure. Let us look at our pace and we're available to answer questions as needed. Good experience.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

I had an outstanding experience working with Ty on my recent vehicle purchase. He was consistently responsive, knowledgeable, and never pushy throughout the process. We don’t purchase new vehicles often, but when the time comes again, I will certainly return to Ty. I highly recommend him to anyone looking for a straightforward and positive buying experience.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Had a wonderful experience. Gary Austin and Terri took extremely good care of us :) I felt very cared for

We traded our 2012Optima because of a brake issue the dealership couldn't find. I could've scanned the ABS myself but it was under warranty, so after MANY times to that dealership we switched to another and decided to trade it in and get a 2012 Sorento. The salesman assured us the CARFAX said the car was seviced including all the major components and specifically said,Engine, Transmission and complete driveline,within the 1st month we had oil consumption issues which was diagnosed as a bad engine after being stranded with it,we also had complained about the transmission having issues with it on a few occasions to the dealership now we're getting close to our 10 year warranty period and I'm worried that we'll be stuck with the bill. Our dealership now are awesome they do whatever they can to do right by us. So maybe I'm being paranoid but a couple thousand $$$ isn't something we can afford. We want to keep it if all is good,and might buy a used Kia again in a couple of months it all depends on what happens here.

Awesome customer service! Fair prices, clear and precise information. Done exactly as informed. Very satisfied always. I've uses! them many times. Always happy. Great

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Long story short...bought a car from these guys and the check engine ligh came on... granted it was for my daughter. Was told to bring the car in... I was a bit angry that i bought this car two weeks ago and already a problem. Turns out our little angel has been fueling up while it was running and tripped the light... Thanks guys for getting me in and out with no questions. we be buying our other daughters car from you guy... Thanks Robbi.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO BREAKDOWNS, SMOOTH RIDE, ECONOMIC ON GAS AND MAINTENANCE PARTS REALLY AFFORDABLE. NINE YEARS OF HAPPINESS SO FAR AND COUNTING !

Just bought my second new car. Thanks to Phil, Tanya, Faith, Johan and staff at Rosen KIA. That's why I keep coming back! You are the Best!

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

ROSEN KIA has the Best Service and Sales of Any Dealership. They sell multiple brands, if you are in the market for a vehicle, New, Used, Lease - get to ROSEN Rosen Rosen- they will take care of you!

During our recent visit to Russ Darrow Wauwatosa Kia to check out the pre-owned car options, I was lucky to be assisted by "Brianna Holbrook" —she was friendly, professional, and made the experience enjoyable. She was clearly invested in helping me find the right car from the very beginning, with patience and professionalism, they walked me through the vehicle’s history, specifications, and overall condition, addressing my queries with clear and honest responses, I especially appreciated their transparency about pricing and willingness to accommodate a test drive without pressure. Thanks to Brianna professionalism and friendly approach, I felt confident and well-informed throughout the process. Brianna Holbrook is an outstanding Sales & Leasing Consultant, and I wholeheartedly recommend her to anyone seeking reliable and supportive service. The gorgeous Ford Edge SE is finally here! Huge Thanks to RUSS DARROW WAUWATOSA KIA.

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Great place to make a great deal on a new Kia Seltos EX. All of the people working there were fabulous. They took that nasty, anxious edge of buying a car and tossed it right in the garbage 🗑️ Anna was a special lady and very informative and gracious to us. She answered all questions and helped iron out various small things along our journey at Russ Darrow in Waukesha. Best Deal Ben came alongside Anna and really helped to seal this deal for us. No problem or pressure for us at all. Anna listened to our story and empathized with us. She really helped us out. Shannon in finance was terrific and she went above and beyond to assist us, explaining different items and financing options for us. GREAT experience, please give Anna the Best salesperson award for at least the month of April 2024. Thanks again for the nice experience of buying from your dealership.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

Nice buying experience. Wonderful salesman . Got my car I wanted. Would recommend this Russ Darrow Dealership for anyone wanting a nice vehicle. Very nice car !!!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!