Used Kia Sorento SUVs for sale near Harrison, WI

Brought my Grand Cherokee in for a routine oil change which was completed promptly. It turns out I was overcharged for labor. I paid my bill and left. Before I even noticed the error, I was contacted, apologized to and a check was issued. In the past, prior to Mike Delsart?s appointment to Service Manager, it would have been like pulling hens teeth to get an error corrected. Since Mike has been on the job, service has reached a significantly higher level of quality. And, if there is a problem, Mike is always easily accessible to the customer to step in and solve the issue to our mutual satisfaction. Prior to Mike, things were bad and I was moving on to another dealership. His customer care brought me back and has me firmly grounded in the Gandrud customer base.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Dorsch Kia was the most consistent when i needed a response. I did not do business because another dealer had free oil changes. I would like to add that if that sales pitch wasn’t there I would have given Dorsch my business.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

It?s always great ,never had a problem with getting an appointment.The service department is always on time,complete and correct.And that?s what matters to me the most.Thank you everyone

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Very accommodating, was stuck in traffic and past my appointment time but they still were able to work me in when I arrived. Very friendly and helpful. Very thankful!

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO BREAKDOWNS, SMOOTH RIDE, ECONOMIC ON GAS AND MAINTENANCE PARTS REALLY AFFORDABLE. NINE YEARS OF HAPPINESS SO FAR AND COUNTING !

Had been looking for a newer truck for quite a while, but could never seem to catch up with the good deal on the truck I wanted, as someone else would buy it out from under me (three separate occasions). Finally, my better half spotted this one. It was JUST on the edge of my price range, and I hemmed and hawed about it for several days before I decided to pull the trigger. I could hardly pass it up, as it was an excellent truck in excellent shape, decent miles, and actually a very fair price, considering comparable trucks were going for more or MUCH more. I figured I'd better fish or cut bait or it would be gone again. Let me tell you, I am SO happy with this truck! Jeff was a fantastic salesman, extremely helpful, even going so far as to help me with this truck via his own personal phone. He was also 100% correct when he said I would waste way more time at the bank than I would at his dealership. When I got there, the truck was ready, papers were ready, EVERYTHING was ready. Maybe 15 minutes and I was on the road with my new truck that I'm extremely excited about. Thank you! Highly recommended business.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

Quick response. Very pleasant/professional, open communication, easy to work with. Good selection of vehicles.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

The Appleton service department always make me feel like they appreciate my business. The facility is spotless. Great waiting room and great care for my vehicle. Employees are always friendly.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless from there. I would highly recommend this dealership to anyone who is looking for a great experience and a great deal.

This car is perfect for me and my soon to be extended family! Absolutely love it. With the sun roof opened all the way but it’s very nice!

Lemieux Toyota Service is wonderful to work with. Routine work along with recall was able to be completed last minute eliminating a secondary visit!

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

I love my new KIA K5. The buying process was easy, the service professional. I look forward to working with Bergstrom in the future.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

This is my second time buying a new Kia from this dealership. I had my Sorento for 5 years before deciding to trade it in due to high mileage and a growing family. I researched quite a bit before deciding what I wanted to buy, and Bergstrom Kia of Appleton had one of the easiest sites to access the information I was looking for. Being able to compare prices & features, I was able to find a vehicle that was right for me before even stepping foot on the lot. I called to be sure it was in stock and after learning that it was, said I would be in the next day. I was greeted at the door, promptly assisted, and offered refreshments. After learning I had bought my previous vehicle there, they set me up with the same sales associate that I worked with the first time. Once again, Mo walked us through the purchasing process. I went for a test drive & Mo made sure any additional questions I had were answered. I put on a lot of miles each year, so Mo helped find us a better warranty that covered more mileage rather than a longer term. I went away satisfied and excited to be driving off in my first hybrid vehicle, a Kia Carnival HEV. I will go back for future vehicle purchases!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Upon arrival, we immediately noticed the bustling atmosphere, but due to our scheduled appointment, we waited briefly before Ron greeted us. Ron was exceptionally courteous, guiding us through various vehicles within my budget. Although my initial search yielded no results, Ron persisted, showcasing additional cars and highlighting attractive deals, ultimately leading me to discover a new 2025 model. The overall experience was outstanding.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Quick and courteous service. They even had the car driven from Madison to Neenah. Sam is an excellent car salesperson! She listened and was kind and understanding.

Everything is really awesome. So many extras. Handles so well and is very comfortable. So many safety features! Only thing missing is the driver memory seats, wish they would bring that back. So happy with our purchase.

Kevin was great to deal with for the recent service on my F-150 . It was done when he said and kept me informed through the repair process . Highly recommend

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

Great inventory and vehicles are very clean. The guys there were very helpful and knowledgeable. They let us look for as long as we wanted with no one looking over our shoulder and NO pressure. Getting financed was a breeze and took very little time. Thanks guys.

We travel from 100 miles away and were thrilled the dealership accommodated our schedule. Their service of our vehicle gives us peace of mind. Always done in a timely fashion and the dealership has interesting displays to make waiting pleasurable.

Parts and Service are always good. Two Siennas and one Prius 000 000 000 000

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?