Used Kia Sorento for sale near Mendon, NY

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

We just wanted to take a moment to share our wonderful experience purchasing our new vehicle from your dealership. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Molly, who went above and beyond to ensure we found the right vehicle. She was incredibly knowledgeable, patient, and made the entire experience enjoyable. She took the time to explain all the features of the car, answered all our questions, and never made us feel pressured. The financing process was also seamless, with everything explained clearly and handled efficiently. When we picked up our car, it was spotless and ready to go, making the final delivery feel even more special. We truly appreciate the outstanding customer service we received. Thank you!!

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Excellent dealership to do business! Everyone goes above and beyond to make the experience simple and smooth! Courteous, helpful and very fair. We have purchased our last 3 cars there!!

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

My daughter purchased a used Honda CRV here about 2 months ago. There were a few minor issues with the car that were repaired prior to the purchase. That was done as promised. However about 2 weeks after taking possession of the car the safety features were disabled and the dash lit up like a Christmas tree. We brought it back and they had their service Dept. work on it. Fast forward a few days after that repair and it happened again. They took it in and ended up replacing the radar system and re-calibrating the safety features. They did all of this at no cost to us. Manager Thomas Conradt and salesperson, Rachel stack were great throughout the process. They took care of us as they said they would. In todays world of getting stiffed by seemingly everyone, this restored our faith in humanity. Vision Nissan was great! I'd buy another vehicle from them in a heartbeat. In addition to this, they gave us a good price on the car and a fair value for our trade. If you're looking for a car head over there and talk to them. They can help you.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Wonderful sales team they were able to meet my requirements. This is the fourth Nisan Rouge I have purchased and the second Nissan Rouge I have purchased from this dealership.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

Honest and upfront with what was needed for my truck. Service Manager Gary Dianetti and his team are top notch. Thanks again for your help.

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

Went to buy my first car with my father. He said buying a car is a pain and never easy. Well not with my first experience. Matt and crew took real good care of us. We test drove a couple of models and after I picked a 2021 Jeep renegade they gave me the best price with no haggling. When we went back the next day we were in and out within an hour or so. Great experience and I highly recommend this dealership and A Jeep Renegade.

I bought mine brand new online and picked it up at dealer with lifetime oil changes. Great for family trips seats 7 with the third row and with roof cross bars and hitch I had a ton of space to load up our stuff. had car for ten years and it never left me stranded. In the ten years of ownership, I replaced tires, battey, brakes, air filters, wipers. at 77K miles I went in for routine oil change and the dealer ship let me know there was a recall on the engine and that they were replacing my engine no charge. They provided me with a loaner until it was all done. I now have 104,000 on the car and still going strong.