Used Kia Sorento for sale near Stanfield, NC

Sales was Great the only problem we had was in the financial department really pushed hard on the extended warranty would not let us see a booklet on it only to find out when we got home it was a third party for the extended warranty with a1star rating so in the process of trying to cancel it everything else was great Daniel our sales guy was great to work with

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

We had a great experience with Marcus Covington when we bought our Pilot. He was very knowledgeable and helpful and easy to work with.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

The service greeted me immediately upon arrival, and took care of my car. While waiting for my car, the service advisor kept communicate with me.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Excellent customer service. Sales person and finance were clear and communicative and were able to answer all questions. Good inventory at the dealership as well.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Richie was a great help in helping me find the car I was looking for

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

I have owned this car since I bought a brand new withe hundred miles in 2008 I have had absolutely not one problem with I have made sure to maintain it every five thousand miles I went to The dealership and they did the maintenance I. Still own the car It absolutely still working beautifully And I only have 67000 miles on it.I am now Willing it to my daughter. It's still looks like a brand new car.

Great experience from scheduling to pickup. The best part of the process was the offer of an Uber home and back. That was very much appreciated and made the experience easy.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

Great interactions with Ken Miller here. Excellent communicator and pleasant personality. Recommended dealership to buy or sell.

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

I purchased a new Kia Seltos. Dealership was clean. Salesman was great. Finacing was easy. I love the color of my new car. I would recommend Concord Kia.

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims

OT was great. He was very honest and welcoming and answered all the questions we had. Excellent experience.

This was a very easy process, timely too! They raven provide a Video online showing the service being performed. Price was better than those quick-change places too.

Love this car EXCEPT. The battery was already replaced after one year. Battery died during a span of 3 days not driving during Thanksgiving. Just sitting in garage. Happened several times after that Initial time after it sat for only a day or two. Dealership replaced battery. Didn’t find anything wrong. And here we are again another Thanksgiving break. Last drove on Tuesday. And here it is Saturday and battery dead. Something draws from the battery when the vehicle is off. Temperature during this was 60 degrees.

Very well organized and polite. I enjoyed the family oriented environment. Didn’t get that usual feeling of harassment you receive from most car dealerships. Very informative as well.

I own a 2011 EX V6. I bought it with 61,000 miles on it in March 2021. I have just at 111,000 miles on it now. Best car I've ever owned. Had a mustang and Camaro before this and they were terrible. The worst problem I've had is the driver side door won't open from the outside, but opens from the inside. The battery died about 2 months after I bought, but I bought a new one, and it's been fine since. The driver side headlight went out bout a month ago but replaced it. Driver side fog light is out. Had check engine light come on about a month ago, but it was just the gas cap. Honestly, I've seen a lot of people with bad 2011 sorentos, so I'm grateful mine is good. Older couple in their 80s bought it brand new in 2010, and then I bought it at the dealership as they were finalizing their new Buick purchase. They told me the history of the car and everything. They barely drove the car 6,000 miles a year, so I think I lucked out. Now, the car feels every bump on the road, so not the comfiest SUV I've been in. The leg room isn't terrible in the 2nd row, but good luck with a rear facing car seat lol. You'll have to move the driver or passenger seat forward if you put the car seat behind them.

Very accessible and open. Although the car I originally was interested in was ultimately not sellable, staff was open and forthright. Thanks for the straightforward approach!

I totaled my chevy Equinox. I bought my 2019 Kia Sorento. It's great. Great on gas I have 3 rolls of seats. Now I can have 7 people in my SUV. I'm extremely happy 😊 with this vehicle. I also own a 2017 Kia Optima. My son has a 2017 Kia Forte. He loves his car. We are a Kia family now. Best choice I made.

I recently purchased a new 2026 Kia Sportage from Planet Kia Charlotte, and the entire experience was exceptional from start to finish. Melanie, my saleswoman, was absolutely fantastic. She took the time to really understand what I was looking for, answered all my questions with patience and honesty, and made the whole process smooth and enjoyable. Her professionalism and friendly personality made me feel confident and comfortable throughout the purchase. Antoine, the sales manager, was also wonderful to work with. He made sure everything stayed on track and was upfront and transparent about the details. You can tell he genuinely cares about creating a great customer experience. When it came time to finalize the deal, Jae’don, the finance manager, made the paperwork process quick and easy. He clearly explained all the financing options and helped me find a plan that worked perfectly for my budget. Overall, I couldn’t be happier with my new 2026 Kia Sportage and the top-notch service I received from the entire team. If you’re looking for a dealership that truly values its customers, I highly recommend visiting Planet Kia Charlotte and asking for Melanie!