Used Kia Sorento for sale near Upper Exeter, PA

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge light came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Thank a lot Gary Ottaviani for excellent work!!! The entire car purchase procedure was carried out at the highest level. I will recommend this dealer salon to all my friends. Once again I want to thank Garry Ottaviani for his professionalism and human qualities! 👍👍👍

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

My overall review is 4 star due to previous sales issues where we couldn't make a deal and ended up purchasing elsewhere. This review relates primarily to the service department and my January 7, 2026 visit to have recall work on my 2019 Sorento. I'm very happy with my service department visit. I find the group capable and professional. I was very impressed with the contact I had with Frances Von Poppe. She kept me informed and caught that my vehicle was due for inspection. She was especially professional yet very helpful and friendly in every way. I believe she is a true asset to Mathew's and someone I would look forward to seeing for any of my service visits.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

We recently purchased a vehicle from Gaughan. Corey was our salesman. He was very friendly an knowledgeable about various vehicles and questions, which we had asked. Corey did not try to push a sale on us. I appreciated that! When it came time to talk Financials, PJ was super friendly! PJ was also very informative but not pushy when it came to different options, regarding financing the vehicle. Overall, everyone with whom we came in contact with was super friendly! I would definitely recommend Gaughan Auto to anyone looking for a vehicle. Great Job Guys!

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it