Used 2020 Kia Soul for sale near University Center, VA

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

I’ve purchased a vehicle here twice. Consistent excellent customer service and deals. The teams goes out of their way to help you. Hina, Jimmy and Danny are the best. Highly recommend.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

I had an amazing experience buying my car from Tommy last week! He made the whole process quick, easy, and completely stress-free. Tommy was friendly, honest, and really took the time to make sure I got exactly what I wanted. I absolutely love my new car and couldn’t be happier with the service. Highly recommend asking for Tommy if you’re looking for a great car-buying experience

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

We just bought a new CR-V from Honda of Chantilly, and we highly recommend the dealership and salesmen Will and Dio. They were friendly, knowledgeable, and efficient. They didn't pressure us to decide, but when we did, they moved quickly to get the car ready and the paperwork completed. We were also impressed with Rebecca, the finance manager; Alex, a sales manager; and Jamal, the general manager. All are top-notch professionals. If we need another vehicle, we'll go back to this dealership.

I've now had my 2020 Soul for almost 3 years. Keep in mind I have the manual 6 speed not an automatic and was the base model. First gear is VERY low compared to any other 4 cylinder engine manual I've had so it can be a little jerky until you figure it out. I've gotten as much as 45mpg on the highway by not driving 70 mph. It can hold its own on the highway amd not burn gas like other models. Although not listed in the US it does have the capability to pull small trailers if you purchase an aftermarket hitch and wiring kit. The trunk space although appears small from the outside is actually quite deep. I do craft shows and people can't believe how much I am able to keep on there when I fold the seats down especially. At 6'4" with the seat lift as high as it will go I still have about 5 inches above my head. That was one of the key benefits that sold me. Even with my seat back people behind me still have room vs the compact cars in the same price point. I'm concerned with the recall notices I have received however, knock on wood they have not included my car yet or unaware if my Vin is included so to keep an eye out for issues. I live Android Auto however, you can not use a cheap USB cable from 5 below. I had to purchase one from best buy. It didn't need to be top of the line, the generic brand worked but they're just built better apparently. The tires that come with the vehicle are cheap. They will get you to 30k miles however, mine were cracked between each tread after maybe a year. It looked like a dryrot crack yet my vehicle doesn't sit around. This model can take traditional oil, blend or full synthetic which is nice. Overall I do love my little car especially as gas prices have increased. It allows me to do everything I want without the extra expense of purchasing a small SUV nor the gas of a small SUV and I'd consider purchasing another one down the line.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

I've only had my Soul for three weeks, but I love it already. It's smooth and quiet and I didn't put gas in for two weeks. A terrific warranty comes with a Kia car. I do wish it had a CD player because I love audiobooks, but that's my only - if silly - complaint. It's a terrific little car.

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

I visited Sheehy Hyundai of Chantilly for service on my 2023 Tucson. It was easy to get an appointment. I was received in the service area quickly and informed of the service I would receive. I was notified of the progress of my service and other recommendations via text. The Service Technician was efficient and knowledgeable. It was a great experience.

I had the best car-buying experience ever at SMH Auto Sales! The entire staff was amazing; friendly, honest, and genuinely helpful from start to finish. They walked me through the process without any pressure or pushy sales tactics, which is rare these days. I felt completely comfortable and confident in my purchase. If you’re looking for a smooth, stress-free car buying experience, I highly recommend SMH Auto Sales!