Used Kia Soul for sale near Cumberland, MD

I was offered an Uber to make the wait time while the car was getting serviced go quickly and it did and when I came back, my car was shiny and clean and had fresh oil in it! Thank you

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Excellent customer service, they go above and beyond . Great asset to the company . Keep up the good work, maybe you could train some others how to smile.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

There were a couple of recalls on my kia so I took it to have it serviced, the technician found I also need my breaks done, so they not only did everything I took it in for, they also did the breaks and gave me a break on the rosters that needed to be replaced.And THEN stayed after they'd already closed for the night to make sure I got my car back, the ALSO did this in spite of an incoming storm that would definitely arrive before Bryan(the technician helping me) could get out and home 20+ miles away!! He/they went above and beyond for me and I can't thank them enough!!!!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I went in and was greeted right away by Andrew Eger. He was so helpful finding me a car that fit my needs and budget. He showed me several vehicles and advised me which would be the best for me. I test drove one car and fell in love with it. He sat down with me, did the paperwork and I was off to work. I went back the next morning and picked up my new car. If anyone is looking for a new car this is the place to go. EVERYONE was so friendly. Andrew Eger is the most amazing employee at Auto Park Ford in Sturgis, Michigan! Thank You Andrew!!!

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

We dealt with Kyle. He was very knowledgeable, patient and helpful. Would recommend Matthews to anyone looking for a used car!

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Jaclyn, thank you so much for allowing us to pick what we wanted and helping us thru the process. Thank you for never overstepping our decision and providing us with what we asked for. You are an amazing salewoman, and you took our value into consideration. You are the only reason we came back, but you respected our space in figuring out if we wanted to go with you. While everyone else was trying to pressure us into saying yes on day one. Thank you for being awesome, and thank you for making my time at that dealership less painful than it needed. My wife loves her new car and I'm happy you were able to find her the car with all the bells and whistle she wanted. We look forward to our next purchase in the future!

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

I went for a service appt. Chris, service advisor, and Khadeen, service tech. I apologize if I misspelled an employee's name(s) were amazing.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

Very Helpful Employees and The service Is Excellent and the Facilities Very Clean and Organized

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

Sales Lady was amazing great customer service .I will buy from them again . Love the car

I've now had my 2020 Soul for almost 3 years. Keep in mind I have the manual 6 speed not an automatic and was the base model. First gear is VERY low compared to any other 4 cylinder engine manual I've had so it can be a little jerky until you figure it out. I've gotten as much as 45mpg on the highway by not driving 70 mph. It can hold its own on the highway amd not burn gas like other models. Although not listed in the US it does have the capability to pull small trailers if you purchase an aftermarket hitch and wiring kit. The trunk space although appears small from the outside is actually quite deep. I do craft shows and people can't believe how much I am able to keep on there when I fold the seats down especially. At 6'4" with the seat lift as high as it will go I still have about 5 inches above my head. That was one of the key benefits that sold me. Even with my seat back people behind me still have room vs the compact cars in the same price point. I'm concerned with the recall notices I have received however, knock on wood they have not included my car yet or unaware if my Vin is included so to keep an eye out for issues. I live Android Auto however, you can not use a cheap USB cable from 5 below. I had to purchase one from best buy. It didn't need to be top of the line, the generic brand worked but they're just built better apparently. The tires that come with the vehicle are cheap. They will get you to 30k miles however, mine were cracked between each tread after maybe a year. It looked like a dryrot crack yet my vehicle doesn't sit around. This model can take traditional oil, blend or full synthetic which is nice. Overall I do love my little car especially as gas prices have increased. It allows me to do everything I want without the extra expense of purchasing a small SUV nor the gas of a small SUV and I'd consider purchasing another one down the line.

Ben Hall helped me get the truck I wanted. The process was quick and I'm pleased with both the results and the truck! Thank you! Go see Ben!

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

I was initially delighted. The sales staff was awesome and got me into a dream car. Three days after bringing my Redeye home I noticed a small puddle of antifreeze. Two days later the engine light comes on so I had it towed back to the dealership and told them to keep it until they get it right. This is day five. I would still recommend this dealership as long as you buy new. Evidently I bought a Frankenstein. I just hope that this is a one off and am able to enjoy the car for years to come.

I jhave been buying my 2021 Kua Soul 1 year ago, everything is excellent. Also, I only spent a oil+filter change. No problem. It is runninggreat

Mi experiencia fue muy buena gracias a la atención y la entrega de John Gonzales para lograr mi plena satisfacción en el carro que estaba buscando , también felicitar al equipo de florida fine car por su ayuda en la satisfacción de los clientes

I love this Kia Soul. It is my first vehicle to give me better vision from being higher up. I love that. The vehicle rides smoothly and is a joy. My Soul is a metallic gray. I love the brake lights! The bright red lights look awesome against my gray vehicle. All in all, since I leased this car, I will lease another one when I turn this one in.

Brandon was great! I was buying a car for my oldest son, Inlive in AZ, my son lives in IN, and the car was in Michigan. Brandon was ultra helpful, I requested that he Facetime time me so I could inspect the vehicle inside and out. Then, Inasked that he start the car & drive it for me as well! He didn’t even hesitate at my requests, just service with a smile. Thus all occurred in the late evening just before the dealership closed and Incalled to purchase the vehicle the next morning! Lastly, I needed to ship the vehicle to Indiana and Brandon connected me with Runner Runner Transport. Long story short, the car was delivered to my son within 48 hours, without incident, and HE LOVES THE CAR!!

Fabulous car gets me anywhere I love it. It is a 2013 and still feels new to me. I love the storage and small size of car. Very safe.

Tony always expresses confidence and is positive on what the car needs He makes the trip worthwhile .

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Sid was fantastic. When out of his way to help me with the sale and after the sale. Excellent!

After driving my GF's 2020 Soul Xline and her mother's 2020 Ex round trip from Arizona to Wisconsin I decided to buy a 2023 Soul Ex for myself and my GF's also purchased a new one. I'm 6'3" and am comfortable driving cross country, the car is smooth and doesn't have the horrible road noise associated with smaller FWD vehicles. The soul is a fun to drive great value vehicle. After 10 months and 10K miles I've had zero Issues and am extremely happy with my soul.

All good. I had unexpected required maintenance from a recall on my hybrid Toyota. But was satisfied. They managed to get it done in 4 hours